Sun Microsystems, Inc.   Sun System Handbook - ISO 3.4 June 2011 Internal/Partner Edition
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Sun Fire[tm] V480 Server: Repair Procedures

This section provides the most common repair procedures for the Sun Fire V480. The following procedures with their corresponding page numbers are located in the Sun Fire V480 Parts Installation and Removal Guide (816-0907).

Component Tips
Centerplane
  • Sun Fire V480 system may experience a fatal reset and reboot with "ERROR: System "FATAL RESET" from DAR/DCS/CDX" (FCO A0226-1).
CPU/Memory Board
  • Marginal seating of Sun Fire V490 and V480 CPU/Memory boards is causing hard to diagnose non-fatal, fatal, and CPU/Memory board power-on faults (FIN 1000557.1).
  • Guidelines for understanding and diagnosing UltraSPARC III Level 2 (L2) SRAM Cache Memory Errors (FIN I0887-1).
  • UltraSPARC III and III+ based platforms could be susceptible to UCC errors that may cause system panics (FIN I0856-1).
Disk Drive
  • Improved firmware for Seagate 10K.6 disk drives will reduce the incidence of unexpected outages due to a spindle motor issue (FIN I1136-1).
  • Power management issue causes loss of access to internal fiber channel disks on the Sun Blade 1000/2000, Sun Fire V880, V480, and 280R (FIN I0888-1).
  • Invalid Device structure found after disk removal when under Volume Manager 3.2 Control (FIN I0854-3).
  • Seagate Cheetah 7 146GB FC-AL and 73 GB FC-AL disk drives may experience higher than expected failure rates due to spindle motor failure (FCO A0256-1).
Disk Drive (Hot-Plug Operation)
  • Power management issue causes loss of access to internal fiber channel disks on the Sun Blade 1000/2000, Sun Fire V880, V480, and 280R (FIN I0888-1).
IDPROM Module
  • USB failures seen on V480/V490 systems with OBP 4.17.1 and 4.18.2. (FAB 1000377.1).
Memory Modules
  • Sun Fire V480 and V880 systems configured with certain DIMMs may not pass POST with multiple DIMM errors. (FIN I1171-1).
  • Best Practices Guide for Memory Errors for diagnosing UltraSPARC III memory errors now available (FIN I1018-1).
  • Diagnosing Main Memory errors versus L2SRAM errors on UltraSPARC III and UltraSPARC III Cu systems (FIN I0954-1).
  • On certain Sun Systems a small number of 512MB and 1GB Micron DIMMs may experience premature failures with Uncorrectable Memory Error (UE) messages. (FAB 1000920.1) (formerly FCO A0285-1)
  • A sub-population of DIMMs that shipped between 2001 and 2002 on the below platforms are showing significantly lower reliability than expected (FCO A0253-1).
  • Systems containing 256MB Samsung B-die DIMMs, having a module date code between 0115 and 0127 (built between weeks 15 and 27 of 2001), may experience Uncorrectable Memory Errors (UE). This can lead to System Panics (FCO A0223-1).
PCI Card
  • Sun Fire V480 USB cable may not connect to the bottom USB port if certain PCI cards are installed in PCI Slot 0 (FIN I1060-1).
  • Sun Fire V480 systems using a specific configuration may unexpectedly reset (FIN I1016-1).
  • Certain 1Gb PCI Dual FC Network Adapter+ (X6727A HBA) may cause internal disks of Sun Fire V480/V880 to not be recognized on boot or cause the FC loop B (HBA Port 1) to be unstable (FCO A0240-1).
Graphics Card
  • XVR-600 graphics card can cause rendering performance issue when performing simultaneous rendering update with OpenGL windows. (FIN I1161-1).

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