Sun Microsystems, Inc.   Sun System Handbook - ISO 3.4 June 2011 Internal/Partner Edition
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Netra[tm] 20 Server: Repair Procedures

This section provides the most common repair procedures for the Netra 20, which are included in the following manual:

Netra 20 Service and System Reference Manual (806-7336)

The following table provides the page numbers for each procedure.

Component Tips
CPU Module
  • Guidelines for understanding and diagnosing UltraSPARC III Level 2 (L2) SRAM Cache Memory Errors (FIN I0887-1).
Disk Drive (Hot Swap)
  • Improved firmware for Seagate 10K.6 disk drives will reduce the incidence of unexpected outages due to a spindle motor issue (I1136-1).
  • Seagate ST336605FC 36GB and ST373405FC 73G drives could be susceptible to label corruption (FIN I0816-1).
  • Recovering from a failed FCAL boot disk (Problem article 1008580.1).
Disk Drive (Unmirrored Root Disk)
  • Improved firmware for Seagate 10K.6 disk drives will reduce the incidence of unexpected outages due to a spindle motor issue (I1136-1).
  • Seagate ST336605FC 36GB and ST373405FC 73G drives could be susceptible to label corruption (FIN I0816-1).
  • Recovering from a failed FCAL boot disk (Problem article 1008580.1).
  • Seagate Cheetah 7 146GB FC-AL and 73 GB FC-AL disk drives may experience higher than expected failure rates due to spindle motor failure (FCO A0256-1).
Graphics Card
  • XVR-500 Graphics Accelerator card does not function properly in Netra 20 servers (FIN I0900-1).
Memory
  • Best Practices Guide for Memory Errors for diagnosing UltraSPARC III memory errors now available (FIN I1018-1).
  • Diagnosing Main Memory errors versus L2SRAM errors on UltraSPARC III and UltraSPARC III Cu systems (FIN I0954-1).
  • A sub-population of DIMMs that shipped between 2001 and 2002 on the below platforms are showing significantly lower reliability than expected (FCO A0253-1).
  • Systems containing 256MB Samsung B-die DIMMs, having a module date code between 0115 and 0127 (built between weeks 15 and 27 of 2001), may experience Uncorrectable Memory Errors (UE). This can lead to System Panics (FCO A0223-1).
PCI Card
  • UltraSPARC III systems may panic due to a conflict between the Schizo 2.4 ASIC and the GigaSwift Ethernet PCI Card (FIN I0874-1).
System Board
  • UltraSPARC III and III+ based platforms could be susceptible to UCC errors that may cause system panics (FIN I0856-1).

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