Sun Microsystems, Inc.   Sun System Handbook - ISO 3.4 June 2011 Internal/Partner Edition
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Sun StorEdge[tm] 3510 FC Array: Repair Procedures

This section provides tips (when available) for the most common repair procedures for the StorEdge 3510. The repair procedures are provided in the following manual:

Sun StorEdge 3000 Family FRU Installation Guide (816-7326)

Component
Tips
Disk Drive & Sled
  • Improved firmware for Seagate 10K.6 disk drives will reduce the incidence of unexpected outages due to a spindle motor issue (FIN I1136-1).
  • SCSI Timeout Values may be set too low resulting in intermittent timeouts due to arbitration, retries, or bad block reallocation (FIN I1058-1).
  • Seagate Cheetah 7 146GB FC-AL and 73 GB FC-AL disk drives may experience higher than expected failure rates due to spindle motor failure (FCO A0256-1).
  • Seagate Cheetah 7 FC-AL and SCSI disk drives with serial numbers below 60000 are experiencing a higher than expected failure rate due to a spindle motor issue (FCO A0239-1).
  • Issues with Sun StorEdge 3510 FC controller and JBOD FC cables may result in Amber LED for controllers or drives. (FCO A0237-2)
I/O Contoller Modules
  • Sun StorEdge 3310/3510/3511 controllers must be allowed to complete the firmware cross loading process during controller replacement. (FAB 1017358.1).
  • Write performance and specifically Sequential write for Sun StorEdge 3310, 3510, 3511 Storage Array is diminishing when both controllers are installed (FIN I1150-1).
  • Fix for battery expiration issue of Sun StorEdge 3510 is now available through new SCCLI (1.6.2) (FIN I1078-1).
  • New 3.27R firmware for Sun StorEdge 3510 FC Array provides enhanced CLI capabilities and functionality with StorADE (FIN I1078-1 ).
  • A small number of Sun StorEdge 3510 FC Array Controller FRUs may contain defective firmware (FIN I0953-1).
  • Issues with Sun StorEdge 3510 FC controller and JBOD FC cables may result in Amber LED for controllers or drives. (FCO A0237-2)
SAN Multiplatform Support
This site, Sun Storage Networking provides information as follows:
  • Multi-Platform Support Documents
  • Get the Software
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