Sun StorEdge[tm] 3900/6900: Repair Procedures

The Sun StorEdge 3900 and 6900 contain Sun StorEdge T3+ arrays in their cabinets. The repair procedures for the 3900/6900 are provided in the following manual:

Sun StorEdge 3900 and 6900 Series Installation and Service Manual

For hardware repair procedures specific to the Sun StorEdge T3+ arrays within the 3900/6900 cabinet, please refer to the
Sun StorEdge T3 / T3+: Repair Procedures

 

Component	Section/Page Number	Tips
AC Input Cable Assembly	6.8 / 6-20
Disk Drives	-	Seagate Cheetah 7 146GB FC-AL and 73 GB FC-AL disk drives may experience higher than expected failure rates due to spindle motor failure (FCO A0256-1). Seagate Cheetah 7 FC-AL and SCSI disk drives with serial numbers below 60000 are experiencing a higher than expected failure rate due to a spindle motor issue (FCO A0239-1). Specific serial numbers of 36GB and 73GB Allegro 7 drives may experience 0bx47 SCSI Parity Errors. (FCO A0231-2).
Ethernet Hub	6.14 / 6-43
Front Door	5.3 / 5-2
Key Switch	6.7 / 6-18
Power Sequencer	6.9 / 6-22
Service Processor	6.13 / 6.41	Early versions of StorADE health monitoring software may misrepresent disk errors from Sun StorEdge 3910/3960 and 6910/6960 Arrays and Sun StorEdge 6320 Systems (FAB 1001189.1). Service Processor (SP) software is no longer provided with the SP FRU, additional steps are required when replacing the SP (FIN I1006-1).
Service Processor Service Panel	6.10 / 6-23
Side Panel	5.4 / 5-3
Sun StorEdge Network Fibre Channel Switch-8	6.11 / 6-28	StorEdge Network FC Switch-8 and StorEdge Network FC Switch-16 products installed in a Storage Area Network (SAN) configuration must have the proper level of firmware installed for proper operation (FIN I0700-1). Sun Professional Services is selling Brocade Silkworm Switches containing GBIC's which have no Sun label or part number. This FIN will provide guidance for replacing these non-Sun GBIC's in the case of failure (FIN I0704-1). Current switch replacement procedures for the 39x0 & 69x0 are incorrect (FIN I0916-1).
Sun StorEdge Network Fibre Channel Switch-16	6.12 / 6-34	StorEdge Network FC Switch-8 and StorEdge Network FC Switch-16 products installed in a Storage Area Network (SAN) configuration must have the proper level of firmware installed for proper operation (FIN I0700-1). Sun Professional Services is selling Brocade Silkworm Switches containing GBIC's which have no Sun label or part number. This FIN will provide guidance for replacing these non-Sun GBIC's in the case of failure (FIN I0704-1). Some StorEdge Network FC Switch-16 units were assembled and shipped from the vendor with their mounting brackets reversed (FIN I0711-1). Current switch replacement procedures for the 39x0 & 69x0 are incorrect (FIN I0916-1).
Sun StorEdge Remote Response Hardware	6.17.2 / 6-57
Virtualization Engine	6.15 / 6.46
SAN Multiplatform Support	This site, Sun Storage Networking provides information as follows: Multi-Platform Support Documents Get the Software