This section provides tips (when available) for the most common
repair procedures for the StorEdge 3310. The repair procedures are provided
in the following manual:
|
Component
|
Tips
|
| Battery |
- Battery FRUs, Controller FRUs and Controllers installed in Sun StorEdge
3310 SCSI Arrays may be missing a battery label showing the manufacture
date of the battery (FIN I0929-1).
|
| Controller Module |
- Sun StorEdge 3310/3510/3511 controllers must be allowed to complete the firmware cross loading process during controller replacement. (FAB 1017358.1).
- Write performance and specifically Sequential write for Sun
StorEdge 3310, 3510, 3511 Storage Array is diminishing when
both controllers are installed
(FIN I1150-1).
- Monitoring SE3310 arrays using StorADE can cause performance degradation
(FIN I1068-1).
- 3310 SCSI Array were shipped to the Field with the "Controller Unique
ID" set to a non-zero value. This could cause incorrect device identifiers
and an incorrect MAC Address to be presented to the host system when
these FRUs are installed into an array (FIN I0902-1).
- Battery FRUs, Controller FRUs and Controllers installed in Sun StorEdge
3310 SCSI Arrays may be missing a battery label showing the manufacture
date of the battery (FIN I0929-1).
- Instructions for resolving EMI gasket issue during replacement of
I/O Module FRU on Sun StorEdge 3310 SCSI Array (FIN I0937-1).
|
|
Disk Drive
|
-
Improved firmware for Seagate 10K.6 disk drives will reduce the incidence of unexpected
outages due to a spindle motor issue (SUREFAB 1000198.1).
- SCSI Timeout Values may be set too low resulting in intermittent timeouts
due to arbitration, retries, or bad block reallocation (FIN I1058-1).
-
Seagate Cheetah 7 FC-AL and SCSI disk drives with serial numbers
below 60000 are experiencing a higher than expected failure rate due to a spindle
motor issue (FCO A0239-1).
|
| Firmware |
- Sun StorEdge 3310 Arrays with firmware prior to 4.13 and CLI software prior to 2.1,
and SAF-TE firmware prior to 1170, may experience downtime, drives offline,
and inaccurate status reporting for components. (FIN 1000882.1).
|
|
I/O Modules
|
- Instructions for resolving EMI gasket issue during replacement of
I/O Module FRU on Sun StorEdge 3310 SCSI Array (FIN I0937-1).
|
|
Power Supply / Fan Module
|
- Sun StorEdge 3310 SCSI Array DC Power configuration does not conform
to NEBS Level 3 and FCC Class B specifications (FCO A0211-1).
A0239-1
|
