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            - Sun Proprietary/Confidential: Internal Use Only -
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                        FIELD INFORMATION NOTICE
               (For Authorized Distribution by Sun Services)

FIN #: I1064-1

Create Date: Feb/17/2004

SunAlert: No

Top FIN/FCO Report: No

Products Reference: Sun Fire V210/V240, Netra 240

Product Category: Server / Diag-Doc-Service

Product Affected: 

Systems Affected:
-----------------  
Mkt_ID   Platform   Model   Description                    Serial Number
------   --------   -----   -----------                    -------------
  -        N31       All    Sun Fire V210                      -  
  -        N32       All    Sun Fire V240                      -
  -        N54       All    Netra 240                          -
  
X-Options Affected:
-------------------
Mkt_ID    Platform   Model     Description                 Serial Number
------    --------   -----     -----------                 -------------
X7406A      -        1.0GHz    CPU Upgrade Kit                -
X7412A      -        1.28GHz   CPU Upgrade Kit                -

Parts Affected: 

----------------------
Part Number    Description                               Model
-----------    -----------                               -----
375-3120       ASSY,M-BOARD,2X1.28GHZ,0MEG                 -
375-3122       Assy,M-BOARD,2X1.002GHZ,0MB		   -
375-3149       ASSY,M-BOARD,1X1.002GHZ,0MB                 -
375-3150       ASSY,M-BOARD,2X1.002GHZ,0MB                 -
375-3178       ASSY,0DM,BOARD,ENCHILADA MB 1X1.28GHZ CPU   -

References: 

BugID: 4911698
Manual: 817-4146-10, Sun Fire V210 and V240 Server, Netra 240 Server CPU 
        Upgrade Guide 
URL: http://www.sun.com/servers/entry/cpu_upgrade_utility.html
     http://edist.corp/edist-cgi/list_tools.cgi?division=Computer+Systems
     http://wwws.sun.com/software/download/sys_admin.html

Issue Description: 

After a CPU upgrade procedure is performed on Sun Fire V210/V240 and 
Netra 240 servers, the Solaris "showfru" command is unable to display the 
new System Board FRUID information.  Instead, it will show the original 
FRUID data. 

A CPU upgrade kit was recently announced for the Sun Fire V210/V240 and 
Netra 240 Servers.  The CPU upgrade process writes the new configuration data 
to the FE segment within the DYNAMIC section of the FRUID SEEPROM on the 
System Board. 
  
Because the CPU(s) and System Board is one FRU, the part number within the 
SD segment (STATIC section) of FRUID SEEPROM on the System Board will not be 
correct after an upgrade has been implemented. 

The "showfru" command is not able to read the updated FRUID data.  This new 
data is only readable by the "prtfru" command using modified library 
files which are available on the Upgrade CDROM.

The "showfru" command will be able to display the FE segment within the 
DYNAMIC section of FRUID in the next release of Sun Advanced Lights Out 
Management (ALOM) software.  This version of ALOM (1.4) can be downloaded 
from http://www.sun.com/software/download/sys_admin.html when it releases.
Downloads require that a user account be created.

Implementation: 

---
        |   |   MANDATORY (Fully Proactive)
         ---    
         
  
         ---
        |   |   CONTROLLED PROACTIVE (per Sun Geo Plan) 
         --- 
         
                                
         ---
        | X |   REACTIVE (As Required)
         ---

Corrective Action: 

The following recommendation is provided as a guideline for authorized
Sun Services Field Representatives who may encounter the above
mentioned issue.

Use the Solaris "prtfru" command to display the updated FRUID information
following a Sun Fire V210/V240 or Netra 240 CPU upgrade procedure.

The "prtfru" command will only display the FE segment within the 
DYNAMIC section of FRUID if LD_LIBRARY_PATH is set to the Tools/lib directory 
on the CDROM supplied as part of the CPU Upgrade kit.  Use of the "prtfru" 
command is detailed in the CPU Upgrade Guide 817-4146-10.  The library 
files are also available at URL:

http://edist.corp/edist-cgi/list_tools.cgi?division=Computer+Systems
(select "SunFire V210 V240 V250 and Netra 240 1.0")

They are available externally at URL:

http://www.sun.com/servers/entry/cpu_upgrade_utility.html

Note that as part of the Upgrade Procedure, it is important to also perform
the following:

 1. Attach the correct System Board part number label (A,B,C,D)
    to the System Board.
 2. Attach the correct bezel label (W,X,Y,Z) to the front of the server bezel.
 
 These labels are supplied with the CPU Upgrade Kit.  A detailed procedure can 
 be found on page 26 of the Upgrade Manual.

Comments: 

None. 


============================================================================

Implementation Footnote: 

i)   In case of MANDATORY FINs, Sun Services will attempt to contact   
     all affected customers to recommend implementation of the FIN. 
   
ii)  For CONTROLLED PROACTIVE FINs, Sun Services mission critical    
     support teams will recommend implementation of the FIN  (to their  
     respective accounts), at the convenience of the customer. 

iii) For REACTIVE FINs, Sun Services will implement the FIN as the   
     need arises.
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* From there, select the appropriate link to query or browse the FIN and
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-----------------------
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* From there, select the appropriate link to browse the FIN or FCO index.

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----------------
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