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- Sun Proprietary/Confidential: Internal Use Only -
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                            FIELD INFORMATION NOTICE
                  (For Authorized Distribution by SunService)

FIN #: I0739-1

Create Date: Dec/06/01

Keywords: 

The SunPCi II board may not seat properly in the Sun Blade 100 chassis

SunAlert: No

Top FIN/FCO Report: No

Products Reference: SunPCi II board

Product Category: Desktop / Service

Product Affected: 

Systems Affected
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Mkt_ID   Platform   Model   Description          Serial Number
------   --------   -----   -----------          -------------
  -        A36       ALL    Sun Blade 100              -
  
 
X-Options Affected
------------------
Mkt_ID           Platform   Model   Description            Serial Number
------            --------   -----   -----------           -------------
X2131A               -         -    SunPCi II                    -

Parts Affected: 

Part Number         Description                           Model
-----------         -----------                           -----
375-0131-04         ASSY OEM BOARD Sun PCI VER2 64M         -

References: 

Manual: 806-3416-10: Sun Blade 100 Service Manual.

URL: http://edist.Central.Sun.COM/smcc/doc/806/806-3416-10/ps/806-3416-10.pdf

Issue Description: 

The SunPCi II board, Option 2131A, may not seat properly in the Sun
Blade 100 system chassis.  A retractable PCI card guide was added to
the Sun Blade 100 chassis for shock and vibration purposes.  The
insulator on the SunPCi II card may interfere with this card guide and
prevent the board from being installed.  No downtime or data loss is
involved. 
 
If the part number on the SunPCi II board is 375-0131-xx or the
X-option number 2131A is on the box, the board may not seat properly in
the chassis of a Sun Blade 100.  If a customer chooses to install their
EOL'ed SunPCi II card from another system into the Sun Blade 100, they
may not be able to insert the board.  
   
In Sun Blade 100 systems where shock and vibration is not an issue, the
card guide may be removed from the system.  This allows insertion of a
SunPCi II board.  Otherwise, a SunPCi IIpro card, Option 2132A, should 
be installed instead.

Implementation: 

---
        |   |   MANDATORY (Fully Proactive)
         ---    
         
 
         ---
        |   |   CONTROLLED PROACTIVE (per Sun Geo Plan) 
         --- 
         
                                
         ---
        | X |   REACTIVE (As Required)
         ---

Corrective Action: 

The following recommendation is provided as a guideline for authorized
Enterprise Services Field Representatives who may encounter the above 
mentioned problem.

Please adhere to the following guidelines to avoid the problem above:
      
1) Customers wishing to install an existing SunPCi II board, Option 
   2131A, into a Sun Blade 100 system should remove the plastic
   retractable card guide from the chassis.  This is done by
   depressing the detent (spring-operated device) and sliding the 
   card guide from its holder.
       
   See Figure 8-6 on page 8-13 in the Sun Blade 100 Service Manual 
   (806-3416-10) for the location of this card guide.
                    
2) Otherwise, customers should purchase and install a SunPCi IIpro
   card, Option 2132A (Rev -2 only), for use with their Sun Blade 100 
   systems. In this case, the card guide should not be removed.

Comments: 

None 
 
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Implementation Footnote: 

i)   In case of MANDATORY FINs, Enterprise Services will attempt to    
     contact all affected customers to recommend implementation of 
     the FIN. 
   
ii)  For CONTROLLED PROACTIVE FINs, Enterprise Services mission critical    
     support teams will recommend implementation of the FIN  (to their  
     respective accounts), at the convenience of the customer. 

iii) For REACTIVE FINs, Enterprise Services will implement the FIN as the   
     need arises.
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Supporting Documents:
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Internet Access:
----------------
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General:
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* Send questions or comments to [email protected]
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