| Document Audience: | INTERNAL
Archive
| WARNING:Articles moved into the Archived collection were accurate at the "Last Update" date, but are not maintained from that date forward.
As such, Sun disclaims all implied or express warranties with respect to the information contained in such articles.
| Document ID: | I0385-1 |
| Title: | Ultra 5 and 10 disk drive options could encounter problems with invalid labels |
| Copyright Notice: | Copyright © 2005 Sun Microsystems, Inc. All Rights Reserved |
| Last Updated Date: | 1998-04-01 |
---------------------------------------------------------------------
- Sun Proprietary/Confidential: Internal Use Only -
---------------------------------------------------------------------
FIELD INFORMATION NOTICE
(For Authorized Distribution by SunService)FIN #: I0385-1
Synopsis: Ultra 5 and 10 disk drive options could encounter problems with invalid labelsCreate Date: Mar/31/98
Keywords:
Ultra 5 and 10 disk drive options could encounter problems with invalid labels
Top FIN/FCO Report: Yes
Products Reference: Disk label
Product Category: Desktop / Ultra 5 / Ultra 10
Product Affected:
Mkt_ID Description
------ -----------
A21-UFE1Z9S-64AG Sun Enterprise Ultra 5S
A21-UFE1Z9S-128CG Sun Enterprise Ultra 5S
A21-UFE1Z9S-256CG Sun Enterprise Ultra 5S
A21-UFE1A9J-64AG Sun Enterprise Ultra 5
A21-UFE1A9J-128AG Sun Enterprise Ultra 5
A21-UFE1A9J-128CG Sun Enterprise Ultra 5
A21-UFE1A9J-256CG Sun Enterprise Ultra 5
A22-UEA1Z9S-64AG Sun Enterprise Ultra 10S
A22-UEA1Z9S-128CG Sun Enterprise Ultra 10S
A22-UEA1Z9S-256CG Sun Enterprise Ultra 10S
A22-UEA1Z9S-512CG Sun Enterprise Ultra 10S
A22-UEA1A9J-64AG Sun Enterprise Ultra 10
A22-UEA1A9J-128CG Sun Enterprise Ultra 10
A22-UEA1A9J-256CG Sun Enterprise Ultra 10
A22-UEA1A9J-512CG Sun Enterprise Ultra 10
A22-UEA1A9K-64AG Sun Enterprise Ultra 10
A22-UEA1A9K-128C Sun Enterprise Ultra 10
A22-UEA1A9K-256CG Sun Enterprise Ultra 10
A22-UEA1A9K-512CG Sun Enterprise Ultra 10
A22-UEA1A9L-64AG Sun Enterprise Ultra 10
A22-UEA1A9L-128CG Sun Enterprise Ultra 10
A22-UEA1A9L-256CG Sun Enterprise Ultra 10
A22-UEA1A9L-512CG Sun Enterprise Ultra 10
A22-UEA1A9Q-128CG Sun Enterprise Ultra 10
A22-UEA1A9Q-256CG Sun Enterprise Ultra 10
A22-UEA1A9Q-512CG Sun Enterprise Ultra 10
X5227A FRU, DISK DRIVE 4.3GB EIDEParts Affected:
Part Number Description
----------- -----------
F370-3176-01 FRU, DISK DRIVE 4.3GB EIDE
References:
N/A
Issue Description:
Customers and Field Service Representatives that install X-option add-on
IDE disk drives or who are replacing an existing Ultra 5 or Ultra 10 disk
drive FRU, will encounter the following error when attempting to use the
format utility from the systems console:
# format
Searching for disks...WARNING: /pci@1f,0/pci@1,1/ide@3/dad@1,0 (dad1):
corrupt label - wrong magic number
WARNING: /pci@1f,0/pci@1,1/ide@3/dad@1,0 (dad1):
corrupt label - wrong magic number
NOTE* Example screen output only. The number of messages will vary depend-
ing upon how many devices without labels have been installed.
Upon further investigation, it has become evident that NEW x-option and
FRU IDE disk drives are un-labeled.Corrective Action:
Customers and Field Service Representatives that encounter the problem
of "corrupt label - wrong magic number" after installing add-on X-opton
IDE disk drives OR who replaces an existing IDE disk drive FRU, are
prompted to perform the following workaround:
1. After an IDE disk drive FRU or x-option IDE add-on drive has been
installed in the system (Ultra 5 or Ultra 10), follow the routine
service procedure to boot the system.
2. Invoke the "format utility" and observe the following:
*Example screen output for ONE IDE disk drive added to the system.
# format
Searching for disks...WARNING: /pci@1f,0/pci@1,1/ide@X/dad@X,0 (dadX):
corrupt label - wrong magic number
WARNING: /pci@1f,0/pci@1,1/ide@3/dad@X,0 (dadX):
corrupt label - wrong magic number
AVAILABLE DISK SELECTIONS:
0. c0t1d0
/pci@1f,0/pci@1,1/ide@X/dad@X,X
*1. c0t1d0
/pci@1f,0/pci@1,1/ide@3/dad@X,0
Specify disk (enter its number): 1
3. Then select the disk number appropriately, *in this case disk 1 is the
newly connected disk.
Selecting c0t1d0
No defect list found
[disk formatted, no defect list found]
FORMAT MENU:
disk - select a disk
type - select (define) a disk type
partition - select (define) a partition table
current - describe the current disk
format - format and analyze the disk
repair - repair a defective sector
show - translate a disk address
label - write label to the disk
analyze - surface analysis
defect - defect list management
backup - search for backup labels
verify - read and display labels
save - save new disk/partition definitions
volname - set 8-character volume name
! - execute , then return
quit
format> label
4. Select the option "label" to label the selected drive.
Ready to label disk, continue? y
5. Confirm "y" for the above question.
*After "y" is specified a NEW label will be written to the drive.
6. At the "format" prompt enter quit.
format> quit
7. Now that the IDE disk drive has been labeled follow routine service
procedures to partition the disk drive.
*The next time that the "format utility" is invoked, the "corrupt label-
wrong magic number" should not be evident if the IDE disk drive has been
labeled correctly.Comments:
Beginning May 1, 1998, all Ultra 5 and Ultra 10 hard drive x-options
will arrive from the factory pre-formatted, pre-partitioned, and pre-
labeled, and it will no longer be necessary to follow the above
instructions for partitioning, and labeling.
--------------------------------------------------------------------------
SunWeb Access:
______________
All released FINs and FCOs can be accessed internally on the SunWeb using
your favorite network browser as follows:
* Access the top level URL of http://cte.corp/FIN_FCO/
* From there, select the appropriate link to query or browse the FIN and
FCO Homepage collections.
Supporting documents for FIN/FCOs can be found on Edist. Edist can be
accessed internally at the following URL: http://edist.corp/.
* From there, follow the hyperlink path of "SunService Documentation" and
click on "FIN & FCO attachments", then choose the appropriate folder, FIN
or FCO. This will display supporting directories/files for FINs or FCOs.
--------------------------------------------------------------------------
General:
________
Send questions or comments to [email protected]