| Document Audience: | INTERNAL |
| Document ID: | A0176-2 |
| Title: | E10K power cords with pre-tinned wires violates UL 1950 standard. |
| Copyright Notice: | Copyright © 2007 Sun Microsystems, Inc. All Rights Reserved |
| Update Date: | Sat Dec 21 00:00:00 MST 2002 |
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FIELD CHANGE ORDER
(For Authorized Distribution by Enterprise Services)
FCO #: A0176-2
Status: inactive
Synopsis: E10K power cords with pre-tinned wires violates UL 1950 standard.Date: Dec/21/2002
SunAlert: N
Top FIN/FCO Report: Yes
Products Reference: E10K power cords
Product Category: Server / Power
Product Affected:
Mkt_ID Platform Model Description Serial Number
------ -------- ----- ----------- -------------
- E10000 - Ultra Enterprise 10000 -
X-Options Affected
--------- -------
Mkt_ID Platform Model Description Serial Number
------ -------- ----- ----------- -------------
X3850A E10000 - E10000 Pwr Cord for N.A. -
X3851A E10000 - E10000 Pwr Cord for Europe -
X3865A E10000 - E10000 Pwr Cord for N.A. - 14ft -
Parts Affected:
Part Number Description Model
----------- ----------- -----
530-2379-01 Cable AC Main Pwr L6-30P 20ft -
530-2675-01 Cable StorEdge Cab - IEC 309 -
530-2674-01 Cable StorEdge Cab - L6-30P -
530-2266-02(Or Less) Cable Rack AC Input IEC 309 -
530-2380-01 Cable AC Main Pwr IEC 309 -
530-2568-02(Or Less) Cable AC Input Rack IEC 309 -
530-2567-02(Or Less) Cable AC Input Rack L6-30P -
530-2265-02(Or Less) Cable Rack AC Input L6-30P -
530-2503-01 Cable AC Main Pwr L6-30P -
References:
ECO: WO_18792 released 530-2379-02
ECO: WO_18104 released 530-2994-01 & 530-2993-01
Manual: 805-2917-15 E10k power cord replacement
LEAP: 1188 530-2994-01 & 530-2993-01
LEAP: 1395.A
LEAP: 1842.A
LEAP: 1975
LEAP: 1953
LEAP: 2006
ECO: W0_21097
ECO: W0_23305
ECO: W0_23180
ECO: W0_23873
Issue Description:
Power cords on the E10000 were being assembled with the leads being pre-tinnned
prior to mechanical assembly of the connector. This violates UL 1950 standard.
Although highly unlikely, it is possible that the pre-tinned connections could
become loose and cause the power connector to overheat, which could cause the
system to lose power and shutdown.
Root cause analysis determined that Sun's assembly drawing called for tinning
the ends of the power cord wires. This was determined to be incorrect per
UL, CSA and TUV agencies. Sun drawings have been corrected and new part
numbers have been released via the ECOs listed in the Reference section above.
Corrective action was made availble in Manfacturing via ECO releases of ECO
W0_18792 on January 17, 2001, ECO W0_18104 on September 14, 2000, ECO W0_21097
on November 12, 2001, ECO W0_23305 on March 20, 2002, ECO W0_23180 on February
14, 2002 and ECO W0_23873 on May 13, 2002. Corrective action was made available
in Enterprise Services via LEAP# 1842.A as of January 23, 2002, LEAP# 1188 as of
October 24, 2000, LEAP# 1395.A as of January 23, 2002, LEAP# 1975 as of March 20,
2002, LEAP# 1953 as of March 20, 2002, LEAP# 2006 as of May 10, 2002.
Sun Legal approved Customer Letter (template) can be located at;
http://sdpsweb.EBay/FIN_FCO/FCO/FCO_A0176-1_Dir/CustomerLetter
For a detailed list of Questions and answers refer to the Q&A document;
http://sdpsweb.EBay/FIN_FCO/FCO/FCO_A0176-1_Dir/Q&A
Affected Customer Lists are available as text files as follows:
http://sdpsweb.EBay/FIN_FCO/FCO/FCO_A0176-1_Dir/Customer_Lists/WW-InstallBase.sdc
Note: To view document click on the above URL, then save to your local
disk using your Netscape 'file' button and select 'save as', then
open file locally using StarOffice.Parts Affected:
October 31, 2003
Implementation:
---
| | MANDATORY (Fully Pro-Active)
---
---
| X | CONTROLLED PRO-ACTIVE (per Sun Geo Plan)
---
---
| | UPON FAILURE
---
Replacement Time Estimate:
1.5 hours
Special Considerations:
To assist in determining how many power cords should be replaced,
the below table should be used.
Per
Sys New Old
Qnty Part Number Part Number Description
---- ----------- ----------- -----------
4 530-2994-02 530-2380-01 AC MAIN PWR,EURO - IEC 309
4 530-2993-01 530-2503-01 AC MAIN PWR,US - L6-30P - 14.75'
4 530-2379-02 530-2379-01 AC MAIN PWR,US - L6-30P - 20'
Most systems will have four (4) of only one of the above power cords.
A very small number of sytems have the Dual Power option installed.
Those systems will have eight (8) of one of the above power cords.
1 180-1943-01 530-2265-02 AC PWR SEQ,US - L6-30P
530-2567-02
1 180-1944-01 530-2266-02 AC PWR SEQ,EURO - IEC 309
530-2568-02
Most systems will have one (1) of only one of the above power cords.
A very small number of sytems have the Dual Power option installed.
Those systems will have two (2) of one of the above power cords.
2 180-1954-01 530-2674-01 STOREDGE CAB,US - L6-30P
2 180-1955-01 530-2675-01 STOREDGE CAB,EURO - IEC 309
All 72-inch StorEdge Cabinets have two (2) AC Power Cord per unit.
It is estimated that most E10K systems will have one 72-inch Cabinet.Corrective Action:
Replace upon customer request or as needed all affected power cords
as follows;
Replace 530-2380-01 with 530-2994-02
Replace 530-2503-01 with 530-2993-01
Replace 530-2379-01 with 530-2379-02
Replace 530-2265-02 or 530-2567-02 with 180-1943-01
Replace 530-2266-02 or 530-2568-02 with 180-1944-01
Replace 530-2674-01 with 180-1954-01
Replace 530-2675-01 with 180-1955-01
IMPORTANT: The 20ft domestic power cord (Sun p/n 530-2379-02) can only
be used to replace existing installed 20ft domestic power
cords (Sun p/n 530-2379-01). To replace any other power
cord with the 20ft power cord would be considered a UL
compliance violation.
It is recommended that the system be powered down when replacing the
power cord, however where this is not likely please reference the E10000
service manual which describes procedures for replacing the AC input module.
http://infoserver/central/data/805/805-2917-15/pdf/008.02a_replacement.pdfComments:
None.
CHANGE HISTORY:
Nov/21/2002 - changed from Mandatory to Controlled Proactive
Billing Type:
Warranty: Sun will provide parts at no charge under Warranty
Service. On-Site Labor Rates are based on how the
system was initially installed.
Contract: Sun will provide parts at no charge. On-Site Labor Rates
are based on the type of service contract.
Non Contract: Sun will provide parts at no charge. Installation by
Sun is available based on the On-Site Labor Rates
defined in the Price List.
--------------------------------------------------------------------------Implementation Footnote:
________________________
i) In case of Mandatory FCOs, Sun Services will attempt to contact
all known customers to recommend the part upgrade.
ii) For controlled proactive swap FCOs, Sun Services mission critical
support teams will initiate proactive swap efforts for their respective
accounts, as required.
iii) For Replace upon Failure FCOs, Sun Services partners will implement
the necessary corrective actions as and when they are required.
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All released FINs and FCOs can be accessed using your favorite network
browser as follows:
SunWeb Access:
______________
* Access the top level URL of http://sdpsweb.Central/FIN_FCO/
* From there, select the appropriate link to query or browse the FIN and
FCO Homepage collections.
SunSolve Online Access:
_______________________
* Access the SunSolve Online URL at http://sunsolve.Central/
* From there, select the appropriate link to browse the FIN or FCO index.
Internet Access:
_______________
* Access the top level URL of https://spe.sun.com
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General:
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