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                        FIELD CHANGE ORDER
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FCO #: A0107-1

Status: inactive

Date: Sep/30/97

Keywords: 

Tilted 2nd SBus connector on some Ultra 1 and Ultra 2 systems does not allow installation of SBus cards

Product Category: System

Product Affected: 

Mkt_ID    Platform   Model   Description          Serial Number
------    --------   -----   -----------          -------------
Netra-I   Ultra 1    1/140   Netra I 1/140              - 
A11       Ultra 1    ALL     Ultra Enterprise 1         -
A12       Ultra 1    ALL     Ultra Enterprise 1E        -
A14       Ultra 2    ALL     Ultra Enterprise 2         -

Parts Affected: 

Part Number              Description
-----------              -----------
501-2836-10 (or below)   143MHz, 0MB CPU board (A11-140) Ultra 1
501-3082-04 (or below)   170MHz, 0MB CPU board (A11-170) Ultra 1
501-2486-07 (or below)   170MHz, 0MB CPU board (A11-170E) Ultra 1
501-4291-01              140MHz, 0MB CPU board (A11-140E) Ultra 1
501-4134-04 (or below)   200MHz, 0MB CPU board (A12-200) Ultra 1
501-3132-11 (or below)   200MHz, 0MB CPU board (A14-200) Ultra 2

References: 

StopShip#: WW001#03456
DPCO# 123

Issue Description: 

Tilted SBus connectors prevents installation of SBus cards in the
2nd SBus slot.  Visual inspection is not effective in determining
marginal, but unacceptable, tilt.

This is a very uncommon problem with an estimated exposure of less than
one percent (<1%) based on screening results in Sun manufacturing (WWOPS).
Only a small percentage of boards built in Milpitas from February through
April, 1997 are affected.

Implementation: 

---
  	|   |  	MANDATORY (Fully Pro-Active)
	 ---    

         ---
  	|   | 	CONTROLLED PRO-ACTIVE (per Sun Geo Plan) 
	 ---   
			
         ---
  	| X | 	UPON FAILURE
	 ---

Replacement Time Estimate: 

30 minutes

Special Considerations: 

Corrective Action: 

Replace upon failure any Ultra 1 or Ultra 2 CPU board, found with tilted
SBus connector where the installation of an SBus card(s) cannot be
accomplished, with a board having the "DPCO_123" label OR a board having
a higher dash number than is listed in the affected part numbers section
of this FCO.

Comments: 

There is no way to determine affectivity by either board date code range
or serial number.  

Boards that have gone through the repair cycle and have been inspected will
be labeled with a "DPCO_123" label.  This label will be located next to
existing 501 part number label.

Billing Type: 

Warranty: Sun will provide parts at no charge under Warranty 
           Service. On-Site Labor Rates are based on how the
           system was initially installed.

 Contract: Sun will provide parts at no charge. On-Site Labor Rates
           are based on the type of service contract.

 Non Contract: Sun will provide parts at no charge. Installation by
               Sun is available based on the On-Site Labor Rates 
               defined in the Price List.

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Implementation Footnote: 

________________________

i)   In case of Mandatory FCOs, SunService will attempt to contact all known
     customers to recommend the part upgrade.

ii)  For controlled proactive swap FCOs, SunService mission critical support
     teams will initiate proactive swap efforts for their respective accounts,
     as required.

iii) For Replace upon Failure FCOs, SunService partners will implement the
     necessary corrective actions as and when they are required.

SunWeb Access: 
______________

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* Access the top level URL of http://cte.corp/FIN_FCO/

* From there, select the appropriate link to query or browse the FIN and
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Supporting documents for FIN/FCOs can be found on Edist.  Edist can be 
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* From there, follow the hyperlink path of "SunService Documentation" and 
  click on "FIN & FCO attachments", then choose the appropriate folder, FIN or 
  FCO.  This will display supporting directories/files for FINs or FCOs.

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General:
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