How Remove and Replace a X4540 Hard Disk Drive:ATR:2043:0

Asset ID:	1-71-1318124.1
Update Date:	2011-05-02
Keywords:

Solution Type Technical Instruction Sure

Solution 1318124.1 : How Remove and Replace a X4540 Hard Disk Drive:ATR:2043:0

Applies to:

Sun Fire X4540 Server - Version: Not Applicable and later [Release: N/A and later ]
Information in this document applies to any platform.

Goal

How Remove and Replace a X4540 Hard Disk Drive

Solution

CAP PROBLEM OVERVIEW: Replacing a Hard Drive

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED: General HW Service Skills

DELIVERY REQUIREMENT:
IMMEDIATE

Estimate AP Duration = 0.5 hours

FIELD ENGINEER INSTRUCTIONS

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

Note - This component is a hot-pluggable CRU and can be replaced by anyone. Hot-pluggable means that the disk drive must be first brought offline by using a management software or operating system command; however, the server does not need to be powered off.

Note - Before removing a drive, have the replacement drive ready to be installed.

Caution - To avoid overheating the server, if the server is powered on, do not leave a disk drive out for longer than 60 seconds at a time. Remove and replace only one disk drive at a time. Replace the disk drive access cover as soon as the service tasks are completed.

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

Remove the drives access cover.
Identify the drive to be removed by checking its LEDs.
If the middle LED is on (amber), the drive is faulty and should be replaced.
Use the operating system or management software to take the disk drive offline before you replace it. Not doing so could cause data loss or unexpected error messages.
Once the drive has been taken off line, the left (blue) LED should turn on. This means the drive is ready to be removed and service action is allowed.
Caution - Pulling a drive that has that has not been prepared for removal can cause a loss of the drive cell memory map or loss of data in its in/out buffers.
Note - If you are using the operating system command line, note that disks in the enclosure are typically identified in sequential order. Although the enclosure contains only 48 disks, your operating system may see a list of 51 devices; if this is the case, the first 4 addresses (0-3) represent the enclosure's four SAS expanders, the other 48 addresses (4-51) represent the 48 drives.
Remove the drive. Lift the metal latch and remove the drive from the drive bay as shown below, or on the service label.
- Identify desired drive.
- Unlatch drive.
- Lift and pull drive up and out of bay.
Install the new drive of the same capacity as the one removed.
Push the drive into the bay until it stops, and make sure the drive is fully engaged with the connector on the drives backplane.
Make sure the metal handle is properly seated.
Replace the disk drives access cover.
Configure the new drive.
Refer to your operating system documentation for information on adding a new disk drive.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

Refer to your operating system documentation for information on adding a new disk drive.

PARTS NOTE:

REFERENCE INFORMATION: http://download.oracle.com/docs/cd/E19469-01/819-4359-19/819-4359-19.pdf

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