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Asset ID: 1-71-1317511.1
Update Date:2011-04-28
Keywords:

Solution Type  Technical Instruction Sure

Solution  1317511.1 :   How to replace a X4440 Hard Disk Drive:ATR:2161:0  


Related Items
  • Sun Fire X4440 Server
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Related Categories
  • GCS>Sun Microsystems>CAP VCAP
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In this Document
  Goal
  Solution


Applies to:

Sun Fire X4440 Server - Version: Not Applicable and later   [Release: N/A and later ]
Information in this document applies to any platform.

Goal

How to replace a X4440 Hard Disk Drive:ATR:2161:0

Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED:
General Sun X64 server knowledge

DELIVERY REQUIREMENT:
Schedule with maintenance window

Estimate AP Duration = 2.5 hours

FIELD ENGINEER INSTRUCTIONS

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

To hot-plug a drive you must take the drive offline (to prevent any applications from accessing it, and to remove the logical software links to it) before you can safely remove it.

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

Removing a Drive

1. Identify the drive you want to remove.

The amber Service Required LED might be lit. For specific drive locations.

2. Determine if the drive can be hot-plugged, or cold-plugged.

The following conditions might prevent you from hot-plugging a drive. You must power off the server, if the drive:

- Contains the operating system, and the operating system is not mirrored on another drive.

- Cannot be logically isolated from the online operations of the server.

*

3. Do one of the following:

a. To hot-plug a drive:
1. Unconfigure the drive, as required. You must take the drive offline before you can safely remove it.

2. Wait until the blue OK to Remove LED becomes lit, the blue LED indicates that the drive is unconfigured and can be removed.

b. To cold-plug a drive:
1. You must power off the server before you can safely remove the drive.

4. On the drive you plan to remove, push the drive release button to open the latch

5. Grasp the latch and pull the drive out of the drive slot.

Installing a Drive :

Caution - Before inserting a replacement drive, wait 15 seconds, and verify that your monitoring or administration application has detected the missing or failed drive.

1. If necessary, remove the drive fillers from the chassis.

The Sun Fire X4440 might have as many as eight drive fillers covering unoccupied drive slots.

2. Determine the drive slot location for the replacement drive.

If you removed an existing drive from a slot in the server, you must install the replacement drive in the same slot as the drive that was removed.

3. Slide the drive into the drive slot until it is fully seated.

4. Close the latch to lock the drive in place.

5. Do one of the following:

*

If you have hot-plugged the drive:

Configure the drive. See the following documents:

-Sun StorageTek RAID Manager Software User's Guide

-x64 Server Utilities Reference Manual

*

If you have cold-plugged the drive: Restore power to the server.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

For hot plug, configure the drive and verify drive availability.
Use appropriate software commands to re-activate/re-sync mirror if manual intervention is required

PARTS NOTE:

REFERENCE INFORMATION:

Sun Fire X4440 Server Service Manual 820-3836-13.pdf

http://download.oracle.com/docs/cd/E19121-01/sf.x4440/820-3836-14/820-3836-14.pdf
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