Asset ID:	1-71-1310082.1
Update Date:	2011-04-14
Keywords:

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Solution Type  Technical Instruction Sure

Solution  1310082.1 :   How to Replace a V445 Crypto Card:ATR:1107:0  

In this Document
  Goal
  Solution

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Applies to:

Sun Fire V445 Server - Version: Not Applicable and later   [Release: N/A and later ]
Information in this document applies to any platform.

Goal

How to remove and replace a Sun Fire V445 Crypto Card

Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)
No specific skills required

DELIVERY REQUIREMENT:
Schedule for immediate delivery within contractual terms.

TIME ESTIMATE: 30 mis

FIELD ENGINEER INSTRUCTIONS

PROBLEM OVERVIEW:
Crypto Card Faulty

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

A data backup is not a pre-requisite but is a wise precaution
Customer should conduct an orderly software system shutdown
Power down System & disconnect Power Cords

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

Follow standard ESD procedures to avoid Electrostatic Discharge

1. Power off the system.
Caution - The board must not receive any electrical power while adjusting the
jumper.
2. Remove the computer cover to get access to the jumper, which is located at the top
middle of the board.
3. Place the jumper on pins 0 and 1 of the jumper block.
Pins 0 and 1 are the pins closest to the top of the board. There are three sets of two
pins. Place the jumper on the 0 and 1 pin set.This is done for Zeroizing the Hardware card
Caution - The board does not function with the jumper on pins 0 and 1.Hardware Jumper Block Pins
4. Power on the system.
Caution - When you power on the system after adjusting the hardware jumper, all
firmware, key material, and configuration information is deleted. This process
returns the board to the factory state and places the board in Failsafe mode.
5. Power off the system.
6. Remove the jumper from pins 0 and 1 of the jumper block and store the jumper in
the original location.
Note - You can safely store the jumper on pins 3 and 5. This location does not affect
any operation of the board
7. Replace the Crypto card with working card
8. Power on the system.
9. Connect to the Sun Crypto Accelerator board with scamgr.
scamgr prompts you for a path to upgrade the firmware.
10. Type /opt/SUNWconn/cryptov2/firmware/sca6000fw as the path for
installing the firmware.
The firmware is automatically installed and you are logged out of scamgr.
11. Reconnect to Sun Crypto Accelerator 6000 board with scamgr.
scamgr prompts you to either initialize the board with a new keystore, or initialize
the board to use an existing keystore.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:
Boot the system and start the application as per the sys admin procedure

PARTS NOTE:

REFERENCE INFORMATION:
Sun Fire V445 Server Service Manual.
http://download.oracle.com/docs/cd/E19088-01/

Sun Crypto Accelerator 6000 Board User's Guide for Version 1.1
http://download.oracle.com/docs/cd/E19321-01/

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