Asset ID:	1-71-1308649.1
Update Date:	2011-04-07
Keywords:

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Solution Type  Technical Instruction Sure

Solution  1308649.1 :   How to Remove and Replace a Sun Fire X4450 Riser Board:ATR:1343:0  

In this Document
  Goal
  Solution

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Applies to:

Sun Fire X4450 Server - Version: Not Applicable and later   [Release: N/A and later ]
Information in this document applies to any platform.

Goal

How to Remove and Replace a Sun Fire X4450:Riser Board

Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)
No specific skills required

DELIVERY REQUIREMENT:
Immediate

FIELD ENGINEER INSTRUCTIONS

PROBLEM OVERVIEW:
Faulty or defective PCI Riser Board

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :
Data backup not required but recommended as a precaution
Orderly shutdown of applications
Shutdown of OS and power down of server

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:
Ensure standard ESD procedures are followed

1. Power off the server and unplug (REMOVE) the power cords
2. Remove the top cover
3. Locate the PCI Riser Board to be replaced
4. Label cables and disconnect from the PCI card attached to the Riser Riser Board
5. Remove the back panel PCI cross beam by loosening the captive screws at each end and lifting it up and back to remove
6. Loosen the captive screw on the end of the PCI Riser Board. Remove the riser and the PCI card attached to it as a whole
5. Carefully remove the PCI card from the PCI Riser connector
6. Install the PCI card into the replacement PCI Riser Board connector
7. Re-install the PCI Riser Board by sliding it back until it sits in the slot in the back panel and tighten the captive screw
8. Re-install the cross beam and tighten the captive screws
9. Re-connect the cables previously removed from the PCI card
8. Replace the top cover
9. Re-attach the power cords

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:
Verify access to PCI card and attached peripheral

PARTS NOTE:

REFERENCE INFORMATION:
Sun Fire X4450 Server Service Manual
http://download.oracle.com/docs/cd/E19150-01/

TIME ESTIMATE: 30 - 45 minutes (approx)
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