Asset ID:	1-71-1308634.1
Update Date:	2011-04-07
Keywords:

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Solution Type  Technical Instruction Sure

Solution  1308634.1 :   How to Remove and Replace a Sun Fire X4450 HBA Card:ATR:1336:0  

In this Document
  Goal
  Solution

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Applies to:

Sun Fire X4450 Server - Version: Not Applicable and later   [Release: N/A and later ]
Information in this document applies to any platform.

Goal

How to Remove and Replace a Sun Fire X4450  HBA

Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)
General Sun X86 servers hardware knowledge.
General knowlegde about HBAs and IOs.
Usual ESD care.

DELIVERY REQUIREMENT:
As usual, this kind of replacement implies a complete production stop on the concerned server.
Thus, unless specified otherwise, this needs to be scheduled accordingly with the customer.

FIELD ENGINEER INSTRUCTIONS

PROBLEM OVERVIEW:
Replace a defective HBA.

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :
As usual with any HBA replacement, its replacement may imply other changes in the system.
For instance, replacing a network interface may impact everything based on MAC addresses.
Recommendation is to make sure we have a very recent explorer prior to the hardware operation.

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

Make sure about the location of the HBA to be replaced.
If the OS is Solaris, pay attention to the outputs of the following commands :
# fmadm faulty
# fmdump -v
There are situations when the HBA card is to be replaced WITHOUT any Solaris FMA notifications
Recommendation is to make a short diagram of all installed PCIe cards and the corresponding connected
cables.

STEPS :
1. Shutdown of the host, make sure the host is powered off
2. Remove the power cords.
3. Pull out the server
4. Remove its top cover.
5. Note the accurate location of the PCi card to be replaced and its corresponding
PCIe riserboard
6. Unplug all cables from the card.
7. Remove the riser board
8. Carefully remove the PCIe card from the riser board connector.
9. Place the PCIe card on an antistatic mat and write down both p/n and s/n

THEN NEW PART installation instructions :

10. Unpackthe replacement PCIe card and place it on an antistatic mat.
Write down both p/n and s/n
11. If necessary, replace the long bracket by the provided short one.
12. Insert the PCIe card into the correct slot on the riser board.
13. Replace the riser board.
13.1. Slide the riser back until it seats in its slot in the back panel.
13.2. Tighten the captive No. 2 Phillips screw securing the riser to the
motherboard.
14. Replace top cover, push in the server into its racks, reconnect all the unpluggued cables and then
15. Put back in place the power cords.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

A. check the new part is wll recognized during BIOS bootup process
B. Check that the newly installed card is correctly recognized by the OS
C. If the OS is Solaris, and FMA was involved in the failure detection of the card,
run the convenient fmadm commands to update FMA internal databases about
the maintenance of the card
D. If necessary, perform any additionnal step of reconfigruation due to the presence
of the new card (for instance,if this is a network card, it may be necessary to modify /etc/ethers file).

PARTS NOTE:
Pages 4.21 and 4.22 show PCIe cards locations in Sun Fire X4450 Server Service Manual
http://download.oracle.com/docs/cd/E19150-01/

REFERENCE INFORMATION:

Web page at:http://www.lsilogic.com/support/sun/

Link to OEM Drivers:
http://support.intel.com/support/motherboards/server/sunraid

Link to Sun StorageTEK RAID controllers, drivers, utilities:
# SGXPCIESAS-R-EXT-Z (Sun StorageTek* SAS RAID HBA, External)
# SGXPCIESAS-R-INT-Z (Sun StorageTek* SAS RAID HBA, Internal)
http://www.intel.com/support/motherboards/server/sunraid/index.htm

Qlogic driver downloads:
http://driverdownloads.qlogic.com/QLogicDriverDownloads%5FUI/

Quick links to the Sun System Handbook pages for these HBAs:
• Pandora -- https://support.us.oracle.com/handbook_internal/Devices/SCSI/SCSI_PCIE_SAS_SATA_HBA.html
• Dione - http://support.us.oracle.com/handbook_internal/Devices/SCSI/SCSI_PCIX_SAS_SATA_HBA.html
• Cougar - http://support.us.oracle.com/handbook_internal/Devices/SCSI/SCSI_PCIE_8Port_SAS_RAID.html
• Prometheus - http://support.us.oracle.com/handbook_internal/Devices/SCSI/SCSI_PCIE_8Port_SAS_RAID_Ext.html

Sun Fire X4100/X4100 M2 and X4200/X4200 M2 Servers Service Manual
http://download.oracle.com/docs/cd/E19121-01/

Sun Fire X4450 Server Service Manual
http://download.oracle.com/docs/cd/E19150-01/

TIME ESTIMATE: About 30 minutes from OS shutdown to power up of the server after part replacement.
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