How to Remove and Replace a X4200 Hard Disk Drive:ATR:1449:0 [VIDEO]

Asset ID:	1-71-1305961.1
Update Date:	2011-04-25
Keywords:

Solution Type Technical Instruction Sure

Solution 1305961.1 : How to Remove and Replace a X4200 Hard Disk Drive:ATR:1449:0 [VIDEO]

Applies to:

Sun Fire X4200 Server - Version: Not Applicable and later [Release: N/A and later ]
Sun Fire X4200 M2 Server - Version: Not Applicable and later [Release: N/A and later]
Information in this document applies to any platform.

Goal

How to Remove and Replace a X4200 HDD

Video - ATR 1449 (2:21)

Solution

DISPATCH INSTRUCTIONS

WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)

Nothing beyond basic partner training to be qualified as a Sun Service Delivery Partner

DELIVERY REQUIREMENT:

Schedule with customer within contractual terms

FIELD ENGINEER INSTRUCTIONS

PROBLEM OVERVIEW:

Defective Hard Drive

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

This component is a hot-swappable CRU.
If the HDD is part of a Hardware mirror, no other action then replacing the drive is necessary but data backup is a wise precaution. If the HDD is not part of a Hardware RAID or part of a Software Raid, consult customer on data backup before replacement.

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

1. Identify the defective drive
2. Press the button on the face of the drive to release the spring-loaded securing latch
3. Grasp the securing latch and remove the drive from the drive bay
4. Push new drive all the way
5. Push back securing latch until it locks

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

If the HDD was part of a Hardware mirror, no other action is required.
If the HDD was not part of a RAID, the customer might need to restore data.

PARTS NOTE:

N/A

REFERENCE INFORMATION:

http://download.oracle.com/docs/cd/E19121-01/sf.x4200/index.html

TIME ESTIMATE:

30 Minutes
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