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Asset ID: 1-71-1299090.1
Update Date:2011-03-02
Keywords:

Solution Type  Technical Instruction Sure

Solution  1299090.1 :   SDP - Customer Access to SDP Support Information  


Related Items
  • Sun StorageTek SL3000 Modular Library System
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  • Sun StorageTek SL8500 Modular Library System
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Related Categories
  • GCS>Sun Microsystems>Storage - Tape>Libraries - SL-Series
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In this Document
  Goal
  Solution


Applies to:

Sun StorageTek SL8500 Modular Library System - Version: Not Applicable and later   [Release: N/A and later ]
Sun StorageTek SL3000 Modular Library System - Version: Not Applicable and later    [Release: N/A and later]
Information in this document applies to any platform.
Checked for relevance on 2-Mar-2011.

Goal

Customer Access to SDP Support Information.

The Service Delivery Platform (SDP) of Oracle Corp. is a value addition that improves service to Oracle customers who are using on-site devices associated with Oracle storage devices. This platform enables Oracle support personnel to monitor and connect to these storage devices located at the customer site. The SDP’s secure architecture contains the necessary mechanisms to ensure safe, remote access and problem resolution.

Solution

These are the documents you may share with your customers.

@This information was pulled from: Service Delivery Platform > Wiki > Customer Facing SDP Docum...
The website is not directly accessible by the customer.

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