ATR-0866 280R PCI Card

Asset ID:	1-71-1022230.1
Update Date:	2010-05-11
Keywords:

Solution Type Technical Instruction Sure

Solution 1022230.1 : ATR-0866 280R PCI Card

Related Items


Sun Fire 280R Server

Related Categories


GCS>Sun Microsystems>Servers>Entry-Level Servers

PreviouslyPublishedAs
277736

Description
*DISPATCH INSTRUCTIONS*

WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)
Nothing beyond basic partner training to be qualified as a Sun Service Delivery Partner.

DELIVERY REQUIREMENT:
A data backup is not a pre-requisite but is a wise precaution.
The customer should conduct an orderly software system shutdown.

TASK COMPLEXITY:
1 - FRU
This ATR solution has an attached video. Click here to view the video and associated materials.

Steps to Follow
*FIELD ENGINEER INSTRUCTIONS*

PROBLEM OVERVIEW:
Faulty PCI card.

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

A data backup is not a pre-requisite but is a wise precaution.
The customer should conduct an orderly software system shutdown.

Then power down the system and disconnect the Power Cord.

WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

Follow standard ESD procedures to avoid Electrostatic Discharge
1. Ensure the server is powered off.
2. Ensure that the server is properly grounded.
3. Remove top cover
4. Identify the PCI Slot
5. If there are Cables to be removed, label the cables and disconnect
6. Pull the PCI card from its slot.
7. Locate the replacement PCI card in the appropriate slot, press it firmly into the connector and screw it.
8. Refit cover.
9. Plug the Cables back into the right Port.
10. Ensure that system powers on and passes POST diagnostics. If applicable, ask the customer
   to verify proper system operation. If some cirumstance occurs that results in the system being
   in a state that is degraded from that of before the repair, and it cannot be easily remedied,
   please contact the support center for futher diagnosis.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:
System administrator needs to verify functionality of system.

PARTS NOTE:

Slot 1 is to the right when viewing the system from the back, Slot 4 is on the left (in the middle of the Systemboard)
/pci@8,600000/"device"@1 -- PCI card (Slot 1 J2301)
/pci@8,700000/"device"@1 -- PCI card (Slot 4 J2601)
/pci@8,700000/"device"@2 -- PCI card (Slot 3 J2501)
/pci@8,700000/"device"@3 -- PCI card (Slot 2 J2401)

REFERENCE INFORMATION:

Troubleshoting Guide http://dlc.sun.com/pdf/806-4807-10/806-4807-10.pdf

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