ATR-0986-0987 V880 - V890 FlashPROM FW Update

Asset ID:	1-71-1022229.1
Update Date:	2010-05-11
Keywords:

Solution Type Technical Instruction Sure

Solution 1022229.1 : ATR-0986-0987 V880 - V890 FlashPROM FW Update

Related Items


Sun Fire V890 Server
 Sun Fire V880 Server

Related Categories


GCS>Sun Microsystems>Servers>Entry-Level Servers

PreviouslyPublishedAs
277735

Description
*DISPATCH INSTRUCTIONS*

WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)
V880 - V890 Product Training

DELIVERY REQUIREMENT:
Schedule for immediate replacement within contractual terms.

TASK COMPLEXITY: 3
This ATR solution has an attached video. Click here to view the video and associated materials.

Steps to Follow
*FIELD ENGINEER INSTRUCTIONS*

PROBLEM OVERVIEW:
Lower level firmware

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

Customer should take normal precautions to backup data, notify users of maintenance and that the system will be powered down. Customer should conduct an orderly software system shutdown.
WHAT ACTION DOES THE ENGINEER NEED TO TAKE:

The installation shall comprise of the following steps

1) Determine system's current Flash PROM firmware (OBP) revision.
From the OS;

    /usr/sbin/prtconf -V
        or
    /usr/platform/sun4u/sbin/prtdiag -v | grep OBP

From OBP;

.version

2) Compare current OBP revision with available OBP revision.

3) If current OBP revision is lower than the
    provided OBP revision in this patch, proceed to the next step.
    If NOT, STOP: DO NOT CONTINUE.

4) Prepare system for OBP update
a) As root, copy "flash-update" file from the directory
     containing the patch to the root directory as follows:

     # cp flash-update* /
     # chmod 755 /flash-update*

     To boot the binary, it must be located in the root partition.

If it is not already located within the root partition then move it to /.

b) As root, exit the OS such that the system returns to OBP:

# halt

c) Jumper J1104 is factory-set so that the flash PROM is write-enabled.
     There is no need to switch the jumper before flash updating; however,
     you must ensure that keyswitch is in the Power-on or Diagnostics
     position. When keyswitch is in the locked position the flash
     PROM is write protected.

5) Running the Flash PROM Utility
a) Power on the system

     Wait for the PROM's banner to appear, and then

b) Use the Stop-A keys (or Break key, if running from a serial line) to
     abort the auto-boot sequence.

c) The system should now display the OBP "ok" prompt.
Boot the Flash update utility as given below:

ok boot disk /flash-update-SunFire880

6) Verify successful Flash PROM Update

7) Restore system and resume operations
a) Allow the system to auto-boot, or issue boot command for your
       environment as necessary.

    b) Once the system has rebooted you may wish to remove the Flash Update
       binaries and documents since they will no longer be needed.

       # rm /flash-update*

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:
Start software applications per applicable administration guides to resume system operation.

PARTS NOTE:

REFERENCE INFORMATION:
Refer the install.info document available with the patch, before starting the firmware upgrade

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