Sun Microsystems, Inc.  Sun System Handbook - ISO 3.4 June 2011 Internal/Partner Edition
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Asset ID: 1-71-1022205.1
Update Date:2010-05-11
Keywords:

Solution Type  Technical Instruction Sure

Solution  1022205.1 :   ATR-895/896 V880 - V890 AC Power Cord  


Related Items
  • Sun Fire V890 Server
  •  
  • Sun Fire V880 Server
  •  
Related Categories
  • GCS>Sun Microsystems>Servers>Entry-Level Servers
  •  

PreviouslyPublishedAs
277470


Description
*DISPATCH INSTRUCTIONS*

WHAT SKILLS DOES THE ENGINEER NEED:(IS A SITE ENGINEER AVAILABLE?)
Nothing beyond basic partner training to be qualified as a Sun Service Delivery Partner.


DELIVERY REQUIREMENT:
Schedule FE with maintenance window within contractual terms.

TASK COMPLEXITY:
0 - CRU (1 if FE dispatch)
This ATR has a video canned action plan, click here to view it.


Steps to Follow
*FIELD ENGINEER INSTRUCTIONS*


PROBLEM OVERVIEW:
Power Cord failed

WHAT STATE SHOULD THE SYSTEM BE IN TO BE READY TO PERFORM THE RESOLUTION ACTIVITY? :

A data backup is not a pre-requisite but is a wise precaution. The customer is not required to perform a system shutdown.


WHAT ACTION DOES THE ENGINEER NEED TO TAKE:
The Sun Fire V880/V890 server has N+1 where N=3 redundant power supplies each with its own power cord. You can swap one power cord while the other two are still running. For a non-redundant power supplies configuration, the system should be already powered down before replace the bad power cord.

OBTAIN CUSTOMER ACCEPTANCE

WHAT ACTION DOES THE CUSTOMER NEED TO TAKE TO RETURN THE SYSTEM TO AN OPERATIONAL STATE:

If the replacement was a hot swap on a redundant configuration, the system should be operational and need no further work.

If the replacement was in a system with a single power source, restart software applications per applicable administration guides to resume system operation.

PARTS NOTE:
Refer to the System Handbook for the country specific type of power cord.


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