Asset ID:	1-71-1020177.1
Update Date:	2011-02-03
Keywords:

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Solution Type  Technical Instruction Sure

Solution  1020177.1 :   ACSLS - Configuration Utility Fails When the SL500 Base Module CAP is Configured for Storage  


PreviouslyPublishedAs
253648

Applies to:

Sun StorageTek SL500 Modular Library System
Sun StorageTek Auto Cartridge Sys Lib SW (ACSLS) - Version: 7.3 and later    [Release: 7.0 and later]
All Platforms
Checked for relevance on 3-Feb-2011.

Goal

Description
The ACSLS configuration utility will fail with a timeout error if the SL500 base module CAP is configured for use as storage cells.

The SL500 base module CAP should always be configured for use as I/O cells to enable Enter and Eject operations.  SL500 expansion modules may be configured for use as storage or I/O cells.

Solution

Steps to Follow
This problem only affects the SL500 base module.

1.  Verify that the acsss_config utility fails with these error messages:

     This step builds a database image of your complete library hardware configuration.
     Before proceeding,  make sure that your library is completely configured,  that all
     subsystems are functional and powered on.  Build/Verify library configuration? (y or n): y

     /export/home/ACSSS/config/in_lib_conf:  Time-out awaiting library handler response
     /export/home/ACSSS/config/in_lib_conf:  Cannot get LH data
     /export/home/ACSSS/config/in_lib_conf:  Failed to configure LSMs

     2008-11-07 12:36:50
     791 N in_tbl_dest.c 1  120
     The following tables have been removed:
     acstable,audittable, captable,celltable,csitable,drivetable,lockidtable,
     lsmtable,paneltable,pooltable,portable,vactable,scr_distr_table,volumetable,
     clienttable,ptptable,handtable,lmutable,displaycommand,displayoptions,
     displayfields,displayoptval,displaysubfields
     lib_config.sh  1612:  Error: Configuration command in_lib_conf failed.
     Exiting.

2.  Verify from the Sun Field Engineer how the CAP of the SL500 base module is configured

     If the CAP is configured for use as I/O,  there could be other problems causing the acsss_config to fail.
     Refer to Document: 1020074.1 ACSLS - Troubleshooting 'acsss_config' Problems During Library
          Communications Configuration     

    If the CAP is configured for use as storage, ask the Sun Field Engineer to change the CAP to be used for I/O.  This is usually done using the SL500 CLI utility and not through ACSLS.  Run the acsss_config utility again after making the CAP attribute change.





Internal Comments
Activated link to < Document: 1020074.1 >

ACSLS Configuration Utility Fails, SL500 Base Module CAP, Configured for Storage

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