Asset ID:	1-71-1018079.1
Update Date:	2008-07-16
Keywords:

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Solution Type  Technical Instruction Sure

Solution  1018079.1 :   Ex500 prtdiag gives wrong FRU part number for onboard Soc+ fcal port  


PreviouslyPublishedAs
229391

Description
Running prtdiag gives the wrong FRU part number for the onboard SOC+ fiberchannel ports in sbus slot 13.
The output of prtdiag can mislead engineers and customers into selecting the wrong part number information. Part number appears as 501-3060 which is an SBUS card 1Gigabit/Sec SBus Dual FC Host Adapter (FC100/S) however actual FRU is the IO board with SOC+..

Steps to Follow
Running prtdiag command on an E3500, E4500, E6500 ( Also E3000, E4000, E5000) can mislead one into thinking the fiberchannel SOC+ (socal) is a separate SBUS card.
Sample IO section output from /usr/platform/sun4u/sbin/prtdiag -v

IO Cards

     Bus   Freq
Brd  Type  MHz   Slot        Name                              Model
---  ----  ----  ----------  --------------------------------  ----------------------
1    SBus   25            3  SUNW,hme
1    SBus   25            3  SUNW,fas/sd (block)
1    SBus   25           13  SUNW,socal/sf (scsi-3)            501-3060
3    SBus   25            3  SUNW,hme
3    SBus   25            3  SUNW,fas/sd (block)
3    SBus   25           13  SUNW,socal/sf (scsi-3)            501-3060

The CLUE here is that the slot indicated is slot 13.
An SBUS card can only plug into a slot number 0,1 or 2.

Referencing the Sun System handbook for an E3500 it currently lists the following IO boards that have built in SOC+ ports:

X2611A [S] 501-4266 [F] SBus I/O Board with SOC+
X2612A [S] 501-4883 [F] SBus I/O Board with SOC+
X2622A [S] 501-4884 [F] Graphics I/O Board with SOC+

Conclusion:
Please ensure the correct FRU part is ordered if replacing the socal (SOC+) board.

Also note: When troubleshooting socal or SOC + errors please consider that these are hot plug slots that can contain a GBIC module, Failing GBICS can sometime cause socal errors.

Product
Sun StorageTek A5200 Array
Sun StorageTek A5100 Array
Sun StorageTek A5000 Array
Sun Enterprise 3500 Server
Sun Enterprise 6500 Server
Sun Enterprise 6000 Server
Sun Enterprise 5500 Server
Sun Enterprise 5000 Server
Sun Enterprise 4500 Server
Sun Enterprise 3000 Server
Sun Enterprise 4000 Server

Internal Comments
Bug fix

Bug 4462051   Title: FC-AL SBus module: FRU out of specification
Sun Enterprise 6x00/5x00/4x00/3x00 Systems

SBus+ and Graphics+ I/O Boards Installation Guide

http://sunsolve2.central.sun.com/data/805/805-2704/pdf/805-2704-11.pdf

socal, SOC+, GBIC, 501-3060, SBUS slot 13, offline
Previously Published As
84504

Change History
Date: 2006-03-03
User Name: 25440
Action: Approved
Comment: Publishing.
Version: 3
Date: 2006-03-03
User Name: 25440
Action: Accept
Comment:
Version: 0
Date: 2006-03-03
User Name: 79552
Action: Approved
Comment: Seems to be ready to go. Tks!
Version: 0
Date: 2006-03-03
User Name: 79552
Action: Accept
Comment:
Version: 0
Date: 2006-03-02
User Name: 88597
Action: Approved
Comment: We are often getting misdiagnosis on part numbers for these system still in service life.
Hope this Doc will help CCC and partner engineers.
Version: 0


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