Asset ID:	1-71-1018048.1
Update Date:	2009-12-03
Keywords:

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Solution Type  Technical Instruction Sure

Solution  1018048.1 :   How to identify a Sun Fire[TM] v440 system board part number and dash level using Solaris / ALOM commands  


PreviouslyPublishedAs
229354

Description
Sun Fire[TM] V440 and Netra[TM] 440 systems using a specific networking configuration may unexpectedly reset. This document will show users how to verify the system board Part Number and Dash level using Solaris[TM] commands and ALOM commands.

Steps to Follow
The fix for the unexpected resets using specific network configurations
is coming from a new system board, and also Engineering Change Order (ECO)
to the existing system board. Once these boards are available, customer's
will want to know how they can verify if their system requires a system
board replacement.

The affected system board has a part number: 501-6344 with
DASH level of 09 and below, the DASH 10 will already have the fix.  The
new system board will have part number: 501-6910 DASH LEVEL 01.
From Solaris execute the following command:
# prtfru -x | more
<Container name="system-board">
<ContainerData>
<Segment name="SD">
<ManR>
<UNIX_Timestamp32 value="Sat Jun 28 18:32:10 EDT 2003"/>
<Fru_Description value="ASSY,A42,MOTHERBOARD"/>
<Manufacture_Loc value="Toronto, Ontario, Canada"/>
<Sun_Part_No value="5016344"/> <-- SYSTEM BOARD PART NUMBER
<Sun_Serial_No value="006026"/>
<Vendor_Name value="Celestica"/>
<Initial_HW_Dash_Level value="06"/> <-- DASH LEVEL
<Initial_HW_Rev_Level value="50"/>
<Fru_Shortname value="A42_MB"/>
</ManR>
<SpecPartNo value="885-0060-08"/>
From the Advanced Lights Out Management prompt (sc>):
NOTE: You'll need to be in a window that scrolls, you can not stop
the output at the ALOM prompt.
sc>showfru
FRU_PROM at MB.SEEPROM
Manufacturer Record
Timestamp: SAT JUN 28 22:32:10 UTC 2003
Description: ASSY,A42,MOTHERBOARD
Manufacture Location: Toronto, Ontario, Canada
Sun Part No: 5016344  <-- SYSTEM BOARD PART NUMBER
Sun Serial No: 006026
Vendor: Celestica
Initial HW Dash Level: 06 <-- DASH LEVEL
Initial HW Rev Level: 50
Shortname: A42_MB

Product
Netra 440 Server
Netra 440 (AC) Server
Sun Fire V440R Server
Sun Fire V440 Server

Internal Comments
For internal Sun use only.

Reference FCO# A0245-1
V440, 440, reset, unexpected, system board, alom
Previously Published As
80008

Change History
Date: 2009-11-23
User name: Dencho Kojucharov
Action: Updated
Comments: Currency check, audited by Dencho Kojucharov, Entry-Level SPARC Content Lead
Date: 2005-01-18
User Name: 71396
Action: Approved
Comment: Performed final review on article.

Updated part of article per request of author. Minor typo.
Update product trademarking.
Small formatting change.
No other changes required.
Publishing.
Version: 3
Date: 2005-01-18
User Name: 71396
Action: Accept
Comment:
Version: 0

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