SL500 - Resetting Passwords on Library

Asset ID:	1-71-1016571.1
Update Date:	2011-04-14
Keywords:

Solution Type Technical Instruction Sure

Solution 1016571.1 : SL500 - Resetting Passwords on Library

Applies to:

Sun StorageTek SL500 Modular Library System
Sun StorageTek SL500 Modular Library System - Version: Not Applicable and later [Release: N/A and later]
All Platforms
Checked for relevance on 4-Feb-2011.

Goal

SL500 - How to Reset Passwords on Library

Solution

Steps to Follow
Reset password:
Note - starting with code 1048 and above a new option was added to password reset for the operator panel -

resetpw | | | |
Places the specified login password back to the -needs activated- state. This is used to recover forgotten passwords.
..............
Starting with code release 1011 in the SL500 you can reset passwords for roles: admin, oem, and service.
Starting with this code release 1011 you no longer erase all passwords when you load or reload this level or higher.

Note: This function does not work for Advance Service Password, it is not field resetable.

Prerequisites:

Code 1011 or higher
You must be in the CLI port
you must have activated a password

Syntax:

advsrv >> help resetpw
resetpw | | |
Places the specified login password back to the -needs activated-
state. This is used to recover forgotten passwords.

Note - For this example we were in advsrv. But you could also be in oem or service log in.

Example -

oem resetpw all
oem resetpw oem

oem resetpw service

oem resetpw admin

service resetpw admin

service resetpw service

service resetpw oem

service resetpw all

When this is done, it will take you back to password activation request on the next log in of the reset role.

You will need to down load a new One Time Password from the CRC for the role(s) you reset.

When using "resetpwd oppanel", once the command has been given, all you need to do is hit "Enter" on the Op Panel and then it will ask you to enter a new password.

Admin, SL500 firmware 1.00.11 i, Normalized, operator panel, Op panel, CLI, Password, OEM, Advsrv, Reset, Service, Library Microcode, reset password for Service Environment, reset password for OEM Environment, reset password for Admin Environment, 1.00.11 and above, 1001
Previously Published As STKKB58973

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