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Asset ID: 1-71-1014752.1
Update Date:2011-02-09
Keywords:

Solution Type  Technical Instruction Sure

Solution  1014752.1 :   SL8500 - What Causes a Call Home Event on the SL8500?  


Related Items
  • Sun StorageTek SL8500 Modular Library System
  •  
Related Categories
  • GCS>Sun Microsystems>Storage - Tape>Libraries - SL-Series
  •  

PreviouslyPublishedAs
221993


Applies to:

Sun StorageTek SL8500 Modular Library System
All Platforms
Checked for relevance on 9-Feb-2011.

Goal

This article addresses what causes a call home event on the SL8500.

Service delivery platform
SDP

Solution

Generic ERROR Events - Produce SNMP (level 1) traps.
1101 Source Location Empty
1102 Drive Source Empty
1103 Destination Full
1104 Drive Destination Full
1105 Cartridge Label Miscompare
1106 Cartridge type not supported by drive
1107 Drive not unloaded for fetch
1108 Cap Door Open
1109 Cap Unlocked
1110 Cap already reserved
1111 Cap is in use
1112 Cap in use by another requester
1113 Storage element in use by another requester
1114 Cap is not online
1115 Library is not online
1116 Drive is not online
1117 Request is not cancelable
1118 No drive installed at address
1119 No cap magazine at address
1120 Drive doesn't support read only
1121 Internal device request timed out
1122 Elevator is not online
1123 Ptp is not online
1201 Missing parameter
1202 Request not found
1203 Too many values for parameter
1205 Invalid first parameter value
1206 Invalid second parameter value
1207 Invalid third parameter value
1208 Invalid fourth parameter value
1209 Invalid fifth parameter value
1210 Invalid start/end parameter pair
1211 Invalid address
1212 Invalid drive address
1213 No slot at address
1214 Device not found
1215 Library not found
1216 Drive not found
1217 Cap not found
1218 Request not found
1219 Request not currently supported by device
1308 Robot hand already contains a cartridge
1309 No cartridge in robot hand
1310 No operational hardware path to destination
1311 Drive reports empty after put
1312 Drive reports full after fetch
1313 Library hardware failure cartridge stranded!
1314 Catalog database failed
1315 Internal tracking of cartridge failed
1316 Remote library did not respond with source
1317 External send failed
1318 Remote library will not accept command transfer
1319 Robot operation failed
1320 Drive communication time-out
1321 Environmental hardware changed
3101 Could not load
3102 Schema file error
3103 SNMP MIB text file error
3202 File error
3204 System error
3206 Device response inconsistent
3207 Src and Dst not same rail
3208 Set library hardware failure
3209 Parameter not found in device response
3210 Not a valid number
3211 Source not found
3212 Destination not found
3213 Safety door move failed
3214 Invalid device type
3215 Robot initialization error
3216 User does not exist
3217 Permission for request denied
3218 Library online - test denied
3219 Device is online
3221 Host ip address error
3222 Host ip netmask error
3223 Host MAC address error
3224 Host name error
3225 System exception
3226 No version information found
3302 Test failure
3303 Device not operative
3304 Device robotic utility failure
3311 Address does not contain the cartridge
3312 Cartridge not found
3313 Cartridge range is not a valid range
3321 Robot not found
3322 Robot can not move beyond rail end
3323 Robot move failed
3324 Audit cannot complete due to hardware failure
3325 Third robot on rail
3331 Invalid drive address
3332 No compatible drives found in library
3333 Dropped unexpected device response
3334 Drive not in correct state for rewind unload
3335 Drive has misbuckle error
3336 Drive detected an expired clean cartridge - load retry not allowed
3341 Parameter is not a cap
3342 Cap not open
3344 Cap is unavailable
3351 Ptp not found
3361 Failure from safety door
3362 Safety door not found
3363 Safety door failure
3371 Elevator not found
3381 SNMP agent not found
3402 Error processing code version
3404 Reboot failed
3405 Download file write failed
3407 Manifest problem
3408 Firmware problem
3501 Change user failed
3502 Can not create requester
3503 Invalid requester
3621 Email id is not registered
3888 Library door is open
3889 ERS switch is pressed
3897 Cartridge remove failed
3905 Output packet dropped
3906 Input packet dropped
3910 Deserialization error
3954 Failure in send output
3955 Error from device
3984 Could not bind host socket
3985 Sax exception
3986 Sax parse exception
3987 Device io exception
3988 Communication time-out
3989 Device io format error
3991 Error in announce presence
3998 Security violation

Steps to Follow
Generic WARNING Events - Produce SNMP (level 2) traps
1204 No entries found
3205 Library in use
3220 The library id has been set and the library will be rebooted
3406 Code version applied
3811 Library started
3812 Device state changed
3819 Library configuration changed
3867 Safety door path not clear
3881 Library door opened
3882 Library door closed
3890 Safety door hardware warning
3891 Cartridge duplicate label found
3892 Cartridge not in expected location
3893 Cartridge unexpectedly discovered
3894 Cartridge found doesn't match catalog
3911 ILC socket closed
3912 HLI connection status change
3983 PLI socket closed without cancel
3992 Warning from device
3996 Access door opened/closed in CSE mode
3999 Device listener stopped


SDP, Traps, Trap Information, What causes call home on the SL8500, SL8500, What types of events causes SL8500 SNMP traps, What causes the SL8500 to call home
Previously Published As STKKB80705

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