Sun StorageTek SL8500 Modular Library System
 

GCS>Sun Microsystems>Storage - Tape>Libraries - SL-Series
 

Applies to:

Goal

Solution

INSTALL RELATED ISSUES

Refer to  1013965.1 for information on the ACTIVATION Password procedure.

Refer to  1013549.1 for information on how to find the latest version of Firmware.

Refer to  1017287.1 for information on identifying missing or defective parts during install.

Refer to  1015283.1 for information on installation problems and cautions.

Refer to  1013522.1 for information on SUN/STK interoperability matrix.

Refer to  1015720.1 for information on Solaris SL console hangs during install.

Refer to  1013663.1 for information on PTP cable mis-routing.

Refer to  1015304.1 for information concerning Service Safety Door Motor being discarded with Foam packaging.

Refer to  1017380.1 for revised front door adjustment process.

CONFIGURATION/CONNECTIVITY RELATED ISSUES

Refer to  1016554.1 for information on ACSLS connectivity troubleshooting.

Refer to  1017225.1 for information when CAP will not come online.

Refer to  1013666.1 for information on how to diagnose communication/connectivity problems with the drives and host.

Refer to  1013668.1 for information on HBT to drive communication problems.

Refer to  1015066.1 for information when code does not upgrade on replacement of H-bot.

Refer to  1014181.1 concerning Phantom Handbots being seen in SL Console in 4 Handbot library.

Refer to  1014755.1 concerning library being Initialized to an Incorrect Length.

Refer to  1016848.1 for information on how many SL Console sessions can be run at once.

Refer to  1015312.1 on what are the Reserved WWNs sued after the WWN.

HARDWARE RELATED ISSUES

Refer to  1014154.1 for information on how to remove a stuck cartridge from "BOT".

Refer to  1015327.1 for information on how to replace a defective "BOT".

Refer to  1014160.1 for information on SL8500 power failure troubleshooting process.

Refer to  1013454.1 for information on H-bot failure due to HBB card.

Refer to  1018232.1 for information on CAP locks up VERITAS error.

Refer to  1015764.1 and  1017377.1 for information on reserve status in PTP configurations.

Refer to  1016189.1 for information when CAP will not vary online in ACSLS.

Refer to  1016189.1 for information on problems reading non-supported Barcode/Volser labels.

Refer to  1014177.1 for Track Damge may occur if Diagnostics test run exclusively in the corners of the library.

Refer to  1013593.1 for False "Door Open" problems - Library components rebooting.

Refer to  1015827.1 concerning Hand Bots making noise at CAP.

Refer to  1016299.1 concerning DLT-S4 stuck cartridge issue due to missing leader.

Refer to  1016298.1 concerning CAP door remaining in recovery status after maintenance.

PERFORMANCE RELATED ISSUES

Refer to 1015833.1 for information on Cartridge Search Function and Cartridge Summary Report not coinciding.

Refer to  1017376.1 for Problem Reading Volser Labels due to Marginal Labels and Read Verify flag.

SUPPORT TOOLS

Refer to  1014318.1 for information on where documentation can be downloaded for viewing.

Refer to  1015196.1 for information on where to find the Configuration Control Documents (CCD).

Refer to  1014964.1 for information on obtaining CSI trace.

Refer to  1015680.1 for information on utilizing LOGVIEWER to analyze event logs.

Refer to  1018385.1 for information on how to find SL8500 Fault Isolation and Recovery Guide.

Refer to  1016674.1 for information on How to look up result codes on SL Console.

Refer to  1017322.1 for information on utilizing STDS to download subsystem logs.

Refer to  1014228.1 for information on problem Sun StorageTek StreamLine SL8500


Previously Published As STKKB78492

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