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Asset ID: 1-71-1009975.1
Update Date:2011-01-04
Keywords:

Solution Type  Technical Instruction Sure

Solution  1009975.1 :   C2 Autoloader - Date & Time Lost After Power Off/On or Reset.  


Related Items
  • Sun Storage C2 Tape Autoloader
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  • Sun Storage C2 Tape Autoloader
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Related Categories
  • GCS>Sun Microsystems>Storage - Tape>Libraries - C-Series
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PreviouslyPublishedAs
213663


Applies to:

Sun Storage C2 Tape Autoloader
Sun Storage C2 Tape Autoloader - Version: Not Applicable and later    [Release: N/A and later]
All Platforms
Checked for relevance on 4-Jan-2011.

Goal

After a power off or reset via the web interface the date/time on the C2 Autoloader will reset to 2004.04.01.12.00 if SNTP (Simple Network Time Protocol) is not configured on the unit.

Without SNTP configured on the C2 Autoloader, this is the default behavior.

Solution

Steps to Follow
To resolve this issue the C2 Autoloader requires the following:
  • Setup SNTP configuration
  • Set timezone
  • Set current date/time

How to set SNTP on the C2 Autoloader

We can use SNTP to correct date and time. The autoloader uses this information to time stamp information in its memory. So we should be set SNTP server on C2 panel menu. The details procedure as below.

  1. From the main menu, scroll to Configuration, and then press Enter.
  2. From the Configuration menu, scroll to Ethernet, and then press Enter.
  3. From the Ethernet submenu, scroll to Set Time Server, and then press Enter. The cursor automatically displays at the first digit.
  4. At each position of the time server address, use the up and down arrows to change the value of each digit. Press Enter to advance the cursor to the next digit.
  5. When you have advanced through all of the digits of the time server address, the autoloader displays Enter to save.
    Note: If you make a mistake, press Escape to backspace to the digit you want to change.
  6. Press Enter. New Time Server xxx.xxx.xxx displays on the LCD. You do not need to reboot the autoloader.
  7. Press Escape or Enter to return to the Ethernet submenu.

How to setup timezone on the C2 Autoloader

  1. From the main menu, scroll to Configuration, and then press Enter.
  2. From the Configuration menu, scroll to Time, and then press Enter.
  3. From the Time submenu, scroll to Set Timezone, and then press Enter. The Time Zone screen displays, allowing you to set the hours. The cursor automatically displays at the first digit.
  4. Scroll to set the number of hours difference between your local time and Greenwich Mean Time (GMT).
  5. Scroll to set the number of minutes difference between your local time and GMT, then press Enter. The new time zone is set.
  6. Press Escape or Enter as necessary to return to the main menu.

How to set the date & time on the C2 Autoloader

  1. From the main menu, scroll to Configuration, and then press Enter.
  2. From the Configuration menu, scroll to Time, and then press Enter.
  3. From the Time submenu, scroll to Set Date/Time, and then press Enter. The Date/Time screen displays, allowing you to set the date and time.
    The cursor automatically displays at the first digit.
  4. The first four digits represent the current year. At each position of the year, use the up and down arrows to change the value of each digit.
    Press Enter to advance the cursor to the next digit.
  5. The next two digits represent the current month. At each position of the month, use the up and down arrows to change the value of each digit. Press Enter to advance the cursor to the next digit.
  6. The next two digits represent the current day. At each position of the day, use the up and down arrows to change the value of each digit.
    Press Enter to advance the cursor to the next digit.
  7. The next two digits represent the current hour. At each position of the hour, use the up and down arrows to change the value of each digit.
    Press Enter.
  8. The last two digits represent the current minute. At each position of the minute, use the up and down arrows to change the value of each digit. Press Enter to advance the cursor to the next digit.
  9. Press Enter to save.
  10. Press Escape as necessary to return to the main menu.

NOTE: This issue can be found in f/w revisions V31 and V43.

Also see pages 65-67 of the Sun StorEdge C2 Autoloader User's Guide

Internal Comments
C2, date, time, snmp
Previously Published As 90254



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