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Asset ID: 1-71-1009150.1
Update Date:2008-11-18
Keywords:

Solution Type  Technical Instruction Sure

Solution  1009150.1 :   Sun Fire[TM] V210/V240: What does "rmclomv: [ID 917403 kern.crit] SC unretrieved msg UTC [SC System booted.]" message mean?  


Related Items
  • Sun Fire V240 Server
  •  
  • Sun Fire V210 Server
  •  
Related Categories
  • GCS>Sun Microsystems>Servers>Entry-Level Servers
  •  

PreviouslyPublishedAs
212662


Description
Sometimes, while examining through the /var/adm/messages file on V210/V240,
you might come across critical kernel messages reporting unretrieved
messages from the System Controller (SC).

Example:

rmclomv: [ID 917403 kern.crit] SC unretrieved msg FEB 20 07:38:38 2004 UTC
[SC System booted.]

Steps to Follow
The SC message indicates that the Advance Lights Out Management (ALOM) on
the V210/V240 system has completed booting up. This DOES NOT suggest faulty
hardware.
Example of how to reproduce the message:
1.) tail -f /var/adm/messages (Before resetting the ALOM).
Apr  6 10:19:15 v4u-v240a last message repeated 1 time
Apr  6 14:44:02 v4u-v240a rmclomv: [ID 852376 kern.error] SC Login
Failure for user root.
2.) login to serial management console and reset the ALOM.
Sun(tm) Advanced Lights Out Manager 1.3 (v4u-v240a)
Please login: admin
Please Enter password: *****
sc> resetsc
Are you sure you want to reset the SC [y/n]?  y
User Requested SC Shutdown
SC Alert: SC System booted.
[SC Status 7fff - OK] Enter #. to return to ALOM.
Apr  6 15:08:05 v4u-v240a rmclomv: SC unretrieved msg APR 06 07:08:02 2004
UTC [SC System booted.]  <---
3.) Going back to the tail -f /var/adm/messages (After resetting the ALOM)
Apr  6 10:19:15 v4u-v240a last message repeated 1 time
Apr  6 14:44:02 v4u-v240a rmclomv: [ID 852376 kern.error] SC Login
Failure for user root.
Apr  6 15:08:05 v4u-v240a rmclomv: [ID 758022 kern.crit] SC unretrieved
msg
APR 06 07:08:02 2004 UTC [SC System booted.]  <---
The message is not critical, it informs you that the ALOM has just booted.
The message is informational in nature. No hardware replacement is required.


Product
Sun Fire V240 Server
Sun Fire V210 Server

Internal Comments
HOWEVER, if the message below is seen, refer to Problem Resolution < Document: 1004834.1 > (Defective Sun[TM] Fire V210/V240 front bezel causing ALOM password not to be accepted, as well as other failures) for a possible front bezel failure.

SC unretrieved msg
FEB 19 14:28:15 2004 UTC [SC can't determine platform type.]

rmclomv, SC, unretrieved, msg, SC, System, booted, V210, V240
Previously Published As
75311

Change History
Date: 2004-04-29
User Name: 25440
Action: Approved
Comment: Edits for style. Publishing
Version: 0
Date: 2004-04-29
User Name: 25440
Action: Accepted
Comment:
Version: 0

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