Sun Storage A5200 Array
 
Solaris SPARC Operating System
 

GCS>Sun Microsystems>Storage - Disk>Modular Disk - Other
 

Description

• Environment: A Sun StorEdge[TM] A5200 Array, with disk f,9 faulted:

• Extract from luxadm command display:

                                    SENA
DISK STATUS
SLOT   FRONT DISKS    (Node WWN)          REAR DISKS    (Node WWN)
0      On (O.K.)      200000203XXXX967    On (O.K.)     200000203XXXX994
1      On (O.K.)      200000203XXXXdd8    On (O.K.)     200000203XXXX7e0
2      On (O.K.)      200000203XXXX1a9    On (O.K.)     200000203XXXX507
3      On (O.K.)      200000203XXXX59e    On (O.K.)     200000203XXXXee5
4      On (O.K.)      20000011cXXXX84a    On (O.K.)     200000203XXXXe83
5      On (O.K.)      20000004cXXXXaa1    On (O.K.)     200000203XXXXba5
6      On (O.K.)      200000203XXXX324    On (O.K.)     200000203XXXXff0
7      On (O.K.)      200000203XXXXff1    On (O.K.)     20000004cXXXX9b1
8      On (O.K.)      200000203XXXX167    On (O.K.)     200000203XXXX62b
9      On (Faulted)                       On (O.K.)     200000203XXXX820
10     On (O.K.)      200000203XXXX02b    On (O.K.)     200000203XXXX379

• The front of the array shows a faulted disk in slot 9.

• From the format command:
  31. c3t9d0 <drive not available: formatting>
  /sbus@6,0/SUNW,socal@d,10000/sf@1,0/ssd@w210000203XXXX8f3,0

• format-inquiry does not work.
• Explorer diskinfo does not work.
• prtvtoc /dev/rdsk/c#t#d#s2 does not work.
• Disk is not mirrored, and does not belong to any VXVM/SVM volume.
• Disk sizes are mixed on the box.

Two Possible Paths of Action

1) With iostat -En

  In this case:

  c3t9d0    Soft Errors: 0 Hard Errors: 12 Transport Errors: 19
Vendor: SEAGATE  Product: ST39103FCSUN9.0G Revision: 114B Serial No: 0032XXXX32
Size: 9.06GB <9055065600 bytes>

2) Using other inquiry comand at Operating System level.

   From the /var/adm/messages file:

    Dec 29 08:42:20 dr-ressys scsi: [ID 107833 kern.warning] WARNING:
/sbus@6,0/SUNW,socal@d,10000/sf@1,0/ssd@w210000203XXXX8f3,0 (ssd65):
Dec 29 08:42:20 dr-ressys       transport rejected (-2)

    ssd driver instance # is 65.

    Looking in the /etc/path_to_inst file will verify that the ssd instance
# 65 is assigned to the disk with WWN 210000203XXXX8f3:

"/sbus@6,0/SUNW,socal@d,10000/sf@1,0/ssd@w210000203XXXX8f3,0" 65 "ssd"

    Looking for instance #65 from prtconf -v comand output:

           ssd, instance #65
Driver properties:
name <pm-components> length <30>
value 'NAME=spindle-motor' + '0=off' + '1=on'
name <pm-hardware-state> length <21>
value 'needs-suspend-resume'
name <ddi-failfast-supported> length <0> -- <no value>.
name <ddi-kernel-ioctl> length <0> -- <no value>.
Hardware properties:
name <inquiry-revision-id> length <5>
value '114B'
name <inquiry-product-id> length <17>
value 'ST39103FCSUN9.0G'
name <inquiry-vendor-id> length <8>
value 'SEAGATE'
name <inquiry-device-type> length <4>
value <0x00000000>.
name <lun> length <4>
value <0x00000000>.
name <lip-count> length <4>
value <0x00000026>.
name <port-wwn> length <8>
value <0x210000203XXXX8f3>.
name <node-wwn> length <8>
value <0x200000203XXXX8f3>.

It can be confirmed, that thedisk model is ST39103FC, size is 9.0 GB, etc..

NOTE: This information will not be available if the host has been rebooted since
the disk failed.

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