Asset ID:	1-71-1006426.1
Update Date:	2008-05-31
Keywords:

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Solution Type  Technical Instruction Sure

Solution  1006426.1 :   Sun Fire[TM] v60x/v65x general useful  


PreviouslyPublishedAs
209010

Description
This document contains information on the following tasks which are useful when troubleshooting a system.


Steps to Follow
When troubleshooting a system:

Using a USB keyboard for input and setting system boot to stop on error.

Power system on

Select F2 for Setup during boot process

From within the setup menu select

Advanced

Peripheral Config

Legacy USB Support

Change the setting for this to AUTO.

Then select SERVER,

POST Error Pause and

change the setting to ENABLED.

Then select EXIT and SAVE CHANGES.

Running Diagnostics 

Insert the DIAG CD and boot the system.

At the main menu select SYSTEM UTILITIES

(this takes a long time to load into the RAM disk and via serial

console you get no indication for a while whereas when

using a monitor/keyboard you get more information as it loads).

Then select PLATFORM CONFIDENCE TEST and QUICK TEST.

All errors and messages are logged to the System Event Log (SEL) manager, not to the screen.

See below for details on how to view the SEL.

Clear CMOS Procedure

Fi ve steps are required to reset the CMOS through the buttons on the front panel:

Saving the System Event Log to a File and Viewing Saved Files

Boot either the DIAG cd or from the DISG partition if installed.

Select system utilities and then system setup utility. (if running from a serial console and booting from CD, it appears to hang as it loads everything into a RAM disk)

To view the SEL:

Saving the System Logs (SEL,SDR etc) to hard-disk or floppy

Boot either DIAG CD or from DIAG partition if installed.

Select system utilities and then system setup utility . (if running from a serial console and booting from CD, it appears to hang as it loads everything into a RAM disk)

Select one of

Type Ctrl - F then save-as then type in the filename and select which drive to save to.     Eg  a: floppy c: hard drive

Updated Information on Failure Analysis for the Solaris 10[TM] Operating System

New failure diagnosis and analysis features have been added to Solaris 10.  For a reference to information on Solaris 10, please reference these sites:

http://docs.sun.com/app/docs/doc/816-5166/6mbb1kpt0 q=fmadm&a=expand#F

http://www.sun.com/msg/

http://www.sun.com/msgdoc/selfheal.pdf

The features referenced in the links above apply only to  Solaris 10.

Product
Sun Fire V65x Server
Sun Fire V60x Server
Sun Fire V60x Compute Grid Rack System

sunfire, v60, v65, general troubleshooting, usb keyboard, system event log, clear cmos, running diags, usb keyboard for input, setting system boot to stop on error
Previously Published As
78465

Change History
Date: 2004-12-07
User Name: 25440
Action: Approved
Comment: Added [TM] to Solaris 10. Removed statement that "you may or may not be running Solaris 10 on your machine" as it's self-evident. Publishing.
Version: 6
Date: 2004-12-07
User Name: 25440
Action: Accept
Comment:
Version: 0
Date: 2004-12-07
User Name: 75329
Action: Approved
Comment: Ready for final review.
Version: 0
Date: 2004-12-02
User Name: 75329
Action: Accept
Comment:
Version: 0
Date: 2004-12-01
User Name: 80080
Action: Approved
Comment: Added section at bottom talking about fmadm...a KGap was logged to do this and since the purpose of this document is not to talk about Solaris 10, the added section is small, and just references a couple of sites elsewhere on the Sun external web.

Product_uuid
079e9bbc-0ee3-11d7-8c50-f1061905b56f|Sun Fire V65x Server
03728cec-0ee3-11d7-9be8-dd41f651e0a3|Sun Fire V60x Server
6a386040-356d-11d7-989c-cd4a3a4ab304|Sun Fire V60x Compute Grid Rack System

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