Asset ID:	1-71-1006073.1
Update Date:	2009-11-29
Keywords:

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Solution Type  Technical Instruction Sure

Solution  1006073.1 :   Sun Fire[TM] Servers: 12K/15K/E25K/E20K: Sun[TM] Management Center and SMS  


PreviouslyPublishedAs
208469

Description
What is required for Sun Management Center (SunMC) and System Management Service (SMS) to work together on the Sun Fire[TM] 12K/15K/E25K/E20K (SF12K/SF15K/E25K/E20K) platform



Steps to Follow
Using Sun Management Center in conjunction with System Management Service on a System Controller for a SF12K/SF15K/E25K/E20K can lead to issues that resemble new bugs if either software package is not up to date. Luckily, this can be solved with simple patch management.
In order for SunMC to communicate correctly with SMS, both packages must be up-to-date. If the latest patches for SMS are installed but the latest SunMC patches are not, there may be a communication problem between the two packages. SunMC may be looking for a specific message and/or specific file format, while the patches that were just installed changed them so that SunMC does not recognize the new files.

The easiest way to resolve and avoid these kinds of issues is to update the patches for SunMC on the SCs, SMS, and SunMC on the domains at the same time. This will ensure that both packages are up-to-date and should be able to communicate with each other.

Below are some examples of what has been observed at customer sites due to conflicting patches.

Possible errors are not limited to those listed above. Any customers with issues regarding SunMC and SMS should first update patches for both of these products to verify that the two are communicating together as designed.

Product
Sun Fire 15K Server
Sun Fire 12K Server
Sun Management Center 4.0
Sun Management Center 3.0
Sun Management Center 2.1.1
Sun Management Center 2.1

Internal Comments
[email protected]



SMS
Previously Published As
50428

Change History
Date: 2009-11-20
User Name: 117021 Volkmar Grote
Action: Reviewed for Content Team
Comment: No change (except for typo)
Date: 2005-01-10
User Name: 25440
Action: Approved
Comment: Fixed typo in title (it said "Sun Fire[TM["). Moved first paragraph from Document Body to (previously empty) Description. Publishing.
Product_uuid
29e4659c-0a18-11d6-9fa1-e67bbc033df8|Sun Fire 15K Server
077fd4c5-df8f-4320-ad69-7d01603a674d|Sun Fire 12K Server
6e6d64db-5aae-4a85-8dce-6a2567f58701|Sun Management Center 4.0
b2587a1a-2bd5-11d6-95ca-c0130cd57c28|Sun Management Center 3.0
b2411be0-2bd5-11d6-8e6b-ec116304d970|Sun Management Center 2.1.1
b2306cdc-2bd5-11d6-985f-b419b7902910|Sun Management Center 2.1
32d5af8c-224e-11d6-900a-83abde6659a8|System Management

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