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Asset ID: 1-71-1003591.1
Update Date:2009-02-12
Keywords:

Solution Type  Technical Instruction Sure

Solution  1003591.1 :   Sun StorEdge[TM] 3310 SCSI Array: Can't Install Patch 112706-03  


Related Items
  • Sun Storage 3310 Array
  •  
Related Categories
  • GCS>Sun Microsystems>Storage - Disk>Modular Disk - 3xxx Arrays
  •  

PreviouslyPublishedAs
205073


Description
When installing patch 112706-03, the patch fails with the following error
message:
"One or more patch packages included in 112706-03 are not installed on this
system."


Steps to Follow
You cannot install Patch 112706-03 because of the version of SUNWqus
packages that are installed.
The version that the patchadd fails on is11.8.0,REV=2001.11.29.10.46.
The version of SUNWqus that is needed is 11.9.0,REV=2002.05.10.17.11.
# patchadd 112706-03
Checking installed patches...
One or more patch packages included in
112706-03 are not installed on this system.
Patchadd is terminating.
# pkginfo | grep SUNWqus
system      SUNWqus                          QLogic Ultra3 Scsi, (Root)
system      SUNWqusu                         QLogic Ultra3 Scsi, (Usr)
system      SUNWqusux                        QLogic Ultra3 Scsi, (Usr)
(64-bit)
system      SUNWqusx                         QLogic Ultra3 Scsi, (Root)
(64-bit)
# pkginfo -l SUNWqus
PKGINST:  SUNWqus
NAME:  QLogic Ultra3 Scsi, (Root)
CATEGORY:  system
ARCH:  sparc
VERSION:  11.8.0,REV=2001.11.29.10.46
BASEDIR:  /
VENDOR:  Sun Microsystems, Inc.
DESC:  Software to support Qlogic Ultra3 scsi host bus adapters
PSTAMP:  sanserve-a20011129104617
INSTDATE:  May 20 2004 16:36
HOTLINE:  Please contact your local service provider
STATUS:  completely installed
FILES:        3 installed pathnames
2 shared pathnames
2 directories
1 executables
188 blocks used (approx)
Remove the qus packages (SUNWqus, SUNWqusx, SUNWqusu, and SUNWqusux), and
then add the 11.9.0 version.
# pkginfo -l SUNWqus
PKGINST:  SUNWqus
NAME:  QLogic Ultra3 Scsi, (Root)
CATEGORY:  system
ARCH:  sparc
VERSION:  11.9.0,REV=2002.05.10.17.11
BASEDIR:  /
VENDOR:  Sun Microsystems, Inc.
DESC:  Software to support Qlogic Ultra3 scsi host bus adapters
PSTAMP:  sanserve-a20031001093536
INSTDATE:  May 20 2004 15:59
HOTLINE:  Please contact your local service provider
STATUS:  completely installed
FILES:        3 installed pathnames
2 shared pathnames
2 directories
1 executables
213 blocks used (approx)
Now, the patchadd of 112706-03 should work.


Product
Sun StorageTek 3310 SCSI Array

112706, 5.9, qus, patchadd
Previously Published As
76329

Change History
Date: 2004-05-27
User Name: c8840
Action: Approved
Comment: I edited this document with revisions that included, but were not necessarily limitied to, the following:
* Inserted the trademarked product name in the title
* Capitalized the words in the title, where appropriate
* Revised some of the wording
* Revised the punctuation, where appropriate
* Indented text, where appropriate
Then, I submitted this document for publication.

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