SL8500 - Replacing HandBot with Service Safety Door Feature Installed

Asset ID:	1-71-1002897.1
Update Date:	2011-02-09
Keywords:

Solution Type Technical Instruction Sure

Solution 1002897.1 : SL8500 - Replacing HandBot with Service Safety Door Feature Installed

Applies to:

Sun StorageTek SL8500 Modular Library System - Version: Not Applicable and later [Release: N/A and later]
All Platforms
Checked for relevance on 9-Feb-2011.

Goal

Description
Oracle/StorageTek[TM] SL8500 Modular Library System, Replacing HandBot with Service Safety Door Feature Installed

All 8-Bot SL8500 libraries with the Service Safety Door installed via CB_102237 or FB_102235 should not perform a HandBot replacement without using the SSD. If a HandBot is replaced by opening the library front access doors without employing the SSD it will probably result in an initialization error.

Solution

Steps to Follow
Replacing HandBot with Service Safety Door Feature Installed

All 8Bot SL8500 libraries with the Service Safety Door installed via CB_102237 or FB_102235 should not perform a HandBot replacement without using the SSD. If a HandBot is replaced by opening the library front access doors without employing the SSD it will probably result in an initialization error.

If a HandBot fails to position itself in the service safety area after a failure:

-Check the library event log and determine if the HandBot failed with a reach unsafe error.

Note: The system is architectured not to move on the rail in the advent of a reach unsafe error.

-If the error is associated with a reach unsafe error a soft reboot via the SLC diagnostic menu can be done as a last ditch effort.

Note: There is some risk of the HandBot dropping the tape during recovery and the initialization should be monitored.

-If there is not a reach unsafe error a soft reboot should be performed via SLC.
-If the soft reboot does not move the HandBot to the service area it will be necessary to vary the associated LSM's offline, open the library front access door and move the HandBot to the service area.
-Close the front door and replace the HandBot using the SSD.

@ SL8500 Modular Library System, Replacing HandBot with Service Safety Door Feature Installed, Modular Library System, HandBot, CRCM
Previously Published As 90801

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