Sun Java Workstations W1100z/W2100z May Shutdown During SCSI Adapter Initialization

Asset ID:	1-77-1000823.1
Update Date:	2011-02-15
Keywords:

Solution Type Sun Alert Sure

Solution 1000823.1 : Sun Java Workstations W1100z/W2100z May Shutdown During SCSI Adapter Initialization

Related Items


Sun Java Workstation W1100z
 Sun Java Workstation W2100z

Related Categories


GCS>Sun Microsystems>Sun Alert>Criteria Category>Availability
 GCS>Sun Microsystems>Sun Alert>Release Phase>Resolved

PreviouslyPublishedAs
201103

Product
Sun Java Workstation W2100z
Sun Java Workstation W1100z

Bug Id
<SUNBUG: 6318789>

Date of Resolved Release
03-NOV-2005

Impact

The h/w monitor on the Sun Java Workstation W1100z/W2100z may incorrectly detect "0 RPM" causing the system to shut down. This may result in an unnecessary fan replacement.

Contributing Factors

This issue can occur on the following platforms:

Sun Java Workstation W1100z/W2100z with bios R01B3S1 (found on supplemental CD 1.3) or bios R01B4S0 (found on supplemental CD 2.0) and without bios R01B4S3 (found on the Supplemental CD 2.2)

Note: The bios R01B4S2 (found on supplemental CD 2.1), address the false fan readings, however may result in a small amount of Chassis fans (370-7716) to cause all the system fans to "pulse". During this "pulse", mouse and keyboard activity may become sluggish.

Both the false fan readings and the "pulse" issue are addressed with bios R01B4S3 (found on the Supplemental CD 2.2).

Symptoms

Should the described issue occur, the system will shut down at initial power-on during SCSI adapter initialization. The Fault light on the front bezel will be illuminated, as well as the rear fan fault led on the mother board. The "dmilog" will show an entry similar to the following:

    10/29/2005  15:36:12   System rear fan1 fault

Workaround

There is no workaround. Please see the "Resolution" section below.

Resolution

This issue is addressed on the following platforms:

Sun Java Workstation W1100z/W2100z with bios R01B4S3 or later (Bios R01B4S3 can be found on the Supplemental CD 2.2)

Sun Java Workstation W1100z/2100z supplemental CD 2.2 or later is available for download at:

http://www.sun.com/desktop/workstation/w1100z/downloads.html

To update the bios, do the following:

1. Insert the Supplemental cd 2.2 or higher.

2. Reboot the workstation.

3. Select option 2 from the Supplemental CD menu (Flash BIOS).

3(a). Enter "Y" to confirm the flashing of the bios.

4. After flash is complete press <Any key> to reboot the workstation.

5. Upon reboot the following error will appear:

    0270 real time clock error
    0251 System CMOS checksum bad

5(a). Press <f2> to enter bios.

6. Press <f9> to load Default bios settings.

7. Press <f10> to save and exit.

Modification History
Date: 18-JAN-2006

Updated Resolution section

Previously Published As
102026
Internal Comments

Internal Contributor/submitter
[email protected]

Internal Eng Business Unit Group
NSG (Network Systems Group)

Internal Eng Responsible Engineer
[email protected]

Internal Services Knowledge Engineer
[email protected]

Internal Escalation ID
1-11233779,1-112025884, 1-12431352, 1-11537066

Internal Sun Alert Kasp Legacy ID
102026

Internal Sun Alert & FAB Admin Info
Critical Category: Availability ==> Pervasive, Availability ==> Diagnosis
Significant Change Date: 2005-11-03
Avoidance: Upgrade
Responsible Manager: [email protected]
Original Admin Info: [WF 18-Jan-2006, Jeff Folla: Added information to the Resolution section.]

[WF 03-Nov-2005, Jeff Folla: Sent for release.]

[WF 01-Nov-2005, Jeff Folla: Sent for review.]

Product_uuid
126e9e72-9b14-11d8-ab52-080020a9ed93|Sun Java Workstation W2100z
4dcfccb6-9b12-11d8-ab52-080020a9ed93|Sun Java Workstation W1100z

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