Setting Timezone and Then Exiting a Login Session on Sun StorEdge 6120 and T3+ May Disable the U1 Controller

Asset ID:	1-77-1000720.1
Update Date:	2011-03-01
Keywords:

Solution Type Sun Alert Sure

Solution 1000720.1 : Setting Timezone and Then Exiting a Login Session on Sun StorEdge 6120 and T3+ May Disable the U1 Controller

Related Items


Sun Storage T3 Array
 Sun Storage T3+ Array
 Sun Storage 6120 Array

Related Categories


GCS>Sun Microsystems>Sun Alert>Criteria Category>Availability
 GCS>Sun Microsystems>Sun Alert>Release Phase>Resolved
 GCS>Sun Microsystems>Sun Alert>Criteria Category>Data Loss

PreviouslyPublishedAs
200945

Product
Sun StorageTek T3 Array
Sun StorageTek T3+ Array
Sun StorageTek 6120 Array

Bug Id
<SUNBUG: 4944763>

Date of Resolved Release
23-JUL-2004

Impact

Setting the timezone and then exiting a login session on the Sun StorEdge 6120 or Sun StorEdge T3+ with firmware revision 3.0.6, 3.0.7 or 3.1.2 may disable the U1 controller. This issue may also be encountered with Sun StorEdge "set" and "sys" commands. On certain occasions, this condition could also lead to data integrity issues.

Contributing Factors

This issue can occur in the following releases:

SPARC Platform

Sun StorEdge 6120 Array without firmware 3.1.4 (as delivered with patch 115179-11)
Sun StorEdge T3+ Array without firmware 3.1.4 (as delivered with patch 115180-05)

The Sun StorEdge command "ver" at a 6120 or T3+ prompt will indicate the current firmware revision, as in the following example:

    6120a:/:<1>ver
6120 Release 3.1.2 Fri Dec 19 14:49:54 PST 2003 (129.156.169.50)
Copyright (C) 1997-2003 Sun Microsystems, Inc.

Symptoms

Should the described issue occur, messages similar to the following are logged to "/var/adm/messages.t3" or the "/var/adm/messages.6120" file if remote logging is set up. If remote logging is not set up, the following messages will be written to the "syslog" file on the SE6120 or T3B:

  Jul 02 08:23:39 t3b0 sh06[1]: N: date
Jul 02 08:23:57 t3b0 sh06[1]: N: set timezone :US/Eastern
Jul 02 04:24:04 t3b0 sh06[1]: N: date
Jul 02 04:24:08 t3b0 TZD[1]:  N: Successfully saved time zone information in NVRAM.
Jul 02 04:24:28 t3b0 sh06[1]: N: date 200307021305
Jul 02 13:05:00 t3b0 TZD[1]:  N: Daylight saving transition happened.
Jul 02 13:14:03 t3b0 FCC0[2]: N: u2ctr (ITL 0 1 0 TT 20 TID BFDC OP 1A) Need LUN ownership
Jul 02 13:14:03 t3b0 SNXT[2]: N: u2ctr (ITL 0 1 1 TT 20 TID BFF4 OP 15) Invalid Field in CDB
Jul 02 13:14:03 t3b0 SNXT[2]: N: u2ctr Complete CDB: 0x15 0x1 0x0 0x0 0x18 0x0
Jul 02 13:14:05 t3b0 FCC0[2]: N: u2ctr (ITL 2 1 0 TT 20 TID A860 OP 1A) Need LUN ownership
Jul 02 13:14:17 t3b0 HBTT[2]: N: u1ctr: Master controller failed; takeover process starts
Jul 02 13:14:22 t3b0 HBTT[2]: W: u1ctr: Disabled
Jul 02 13:14:32 t3b0 HBTT[2]: N: u2ctr: Transfers suspended for loop reconfig
Jul 02 13:14:40 t3b0 HBTT[2]: N: u2ctr: Transfers resumed after loop reconfig
Jul 02 13:14:40 t3b0 ISR1[2]: N: u2ctr ISP2200[0] Received LIP(f7,e8) async event

Workaround

There is no workaround. Please see the "Resolution" section below.

Resolution

This issue is addressed in the following releases:

SPARC Platform

Sun StorEdge 6120 Array with Firmware 3.1.4 (as delivered with patch 115179-11) or later
Sun StorEdge T3+ Array with Firmware 3.1.4 (as delivered with patch 115180-05) or later

Modification History
Date: 12-AUG-2004

"Category" and "Impact" section updated to reflect potential data integrity issue

References

<SUNPATCH: 115179-11>
<SUNPATCH: 115180-05>

Previously Published As
101538
Internal Comments

Internal Contributor/submitter
[email protected]

Internal Eng Business Unit Group
NWS (Network Storage)

Internal Eng Responsible Engineer
[email protected], [email protected]

Internal Services Knowledge Engineer
[email protected]

Internal Escalation ID
1-672069, 550369

Internal Resolution Patches
115179-11, 115180-05

Internal Sun Alert Kasp Legacy ID
101538, 57607 (Sun Alert)

Internal Sun Alert & FAB Admin Info
Critical Category: Data Loss, Availability ==> Pervasive
Significant Change Date: 2004-07-23, 2004-08-12
Avoidance: Patch
Responsible Manager: [email protected]
Original Admin Info: This document has been imported from KMS Creator and may need adjustment before re-publishing.

This imported document has been reviewed/adjusted by:
Review Name:
Review Date:

Original KMS Creator attributes below:

--- PLEASE DO NOT MAKE ANY CHANGES BELOW THIS LINE! ---

Sun Alert ID: 57607
Synopsis: Setting Timezone and Then Exiting a Login Session on Sun StorEdge 6120 and T3+ May Disable the U1 Controller
Category: Availability, Data Loss
Product: Sun StorEdge 6120 Array, Sun StorEdge T3+ Array
BugIDs: 4944763
Avoidance: Patch
State: Resolved
Date Released: 23-Jul-2004, 12-Aug-2004
Date Closed: 23-Jul-2004
Date Modified: 12-Aug-2004
Escalation IDs: 1-672069, 550369
Pending Patches:
Resolution Patches: 115179-11, 115180-05
FIN:
FCO:
Date Submitted: 21-Jul-2004
Submitter: [email protected]
Responsible Engineer: [email protected], [email protected]
Responsible Manager: [email protected]
CTE group: PTS NWS US
Responsible Writer: [email protected]
Distribution: Public SunSolve

Workflow History:

WF State: Issued, 12-Aug-2004, David Mariotto
WF Note: see Change History in body of SA for update
re-releasing as updated

WF State: Issued, 23-Jul-2004, David Mariotto
WF Note: signoff by PTS - sending for release

WF State: Draft, 22-Jul-2004, David Mariotto
WF Note: sent for review

WF State: Draft, 22-Jul-2004, David Mariotto
WF Note: Article created.

Exported from KMS Creator Sat May 21 09:11:55 2005 GMT, [email protected]
Internal SA-FAB Eng Submission
Setting Timezone and Then Exiting a Login Session on Sun StorEdge 6120 and T3+ May Disable the U1 Controller

Product_uuid
2a6d7d50-0a18-11d6-8e0b-f0bd33b24928|Sun StorageTek T3 Array
2a714b10-0a18-11d6-86e2-d56b387d4fbf|Sun StorageTek T3+ Array
2cd2e7d2-2980-11d7-9c3f-c506fe37b7ef|Sun StorageTek 6120 Array

References

SUNPATCH:115179-11
SUNPATCH:115180-05

Attachments

This solution has no attachment