Asset ID:	1-72-1325302.1
Update Date:	2011-06-01
Keywords:

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Solution Type  Problem Resolution Sure

Solution  1325302.1 :   SVA - V2X2 Path Went Off-Line Spontaneously  

In this Document
  Symptoms
  Cause
  Solution

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Created from <SR 3-3663220751>

Applies to:

Sun StorageTek V2X SVA Disk System - Version: Not Applicable to Not Applicable - Release: N/A to N/A
Sun StorageTek V2X SVA Disk System - Version: Not Applicable and later    [Release: N/A and later]
Information in this document applies to any platform.

Symptoms

V2X took an FSCAE00 warm boot and fenced a channel card during the restart.

Cause

Functional card detected a defective channel card.
Recovery strategy is to take a warm boot to isolate the channel card.

Solution

1. Connect to the SVA and acquire a set of base files.
2. Place files on zenobia
3. Run script: Crunch_it all <enter>
4. Review hic.dmp file and confirm SVA took a FSC AE00 statesave
   Example of hic.dmp:
   IUP Statesave Summary:
   ----------------------
   SS#1 was FSC 0xae00 (pc = 0x001e957c) on IUP 3
5. Review hic_stat.dia looking for a fencing action during the restart process.
   Example:
   11/05/21 16:31:27 PSA 0x79ee INIT FENCE 0101 983
   11/05/21 16:31:29 GFR : Isolate FRU 983 at CU.1.LK01L stat: x0000
6. Use the following charts to determine which channel card and interface
    is associated with this error.
   Convert the IUP which took the statesave to the interface:
      IUP 0 = IFC00U IUP 1 = IFC01U
      IUP 2 = IFC00L IUP 3 = IFC01L
      IUP 4 = IFC10U IUP 5 = IFC11U
      IUP 6 = IFC10L IUP 7 = IFC11L

   V2XF channel addressing information:

                                      AS LISTED IN
                                      HIC STAT
    Link 0 Cluster 0: (IFC: 0, Link: 0) - LK00U
    Link 1 Cluster 0: (IFC: 0, Link: 1) - LK00L
    Link 2 Cluster 0: (IFC: 1, Link: 0) - LK01U
    Link 3 Cluster 0: (IFC: 1, Link: 1) - LK01L
    Link 4 Cluster 0: (IFC: 2, Link: 0) - LK02U
    Link 5 Cluster 0: (IFC: 2, Link: 1) - LK02L
    Link 6 Cluster 0: (IFC: 3, Link: 0) - LK03U
    Link 7 Cluster 0: (IFC: 3, Link: 1) - LK03L

    Link 0 Cluster 1: (IFC: 4, Link: 0) - LK10U
    Link 1 Cluster 1: (IFC: 4, Link: 1) - LK10L
    Link 2 Cluster 1: (IFC: 5, Link: 0) - LK11U
    Link 3 Cluster 1: (IFC: 5, Link: 1) - LK11L
    Link 4 Cluster 1: (IFC: 6, Link: 0) - LK12U
    Link 5 Cluster 1: (IFC: 6, Link: 1) - LK12L
    Link 6 Cluster 1: (IFC: 7, Link: 0) - LK13U
    Link 7 Cluster 1: (IFC: 7, Link: 1) - LK13L

7. Review the CRNT_FRU.LST file to identify the part number of the defective
   channel card.
8. Review the status of the SVA to ensure it restarted correctly after the
   warm boot (only the one channel card is fenced)
9. Create Field Task to replace the defective channel card.
10. Inform the customer of the error condition and the repair plan you
    have developed.
 








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