Asset ID:	1-72-1189444.1
Update Date:	2011-04-14
Keywords:

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Solution Type  Problem Resolution Sure

Solution  1189444.1 :   SL500 - Unable to Pull 'Print Log All' via CLI Port with 1373 and 1395 code  

In this Document
  Symptoms
  Cause
  Solution

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Oracle Confidential (PARTNER). Do not distribute to customers
Reason: Customer would not be doing the work around as this is for the CSE to do.

Applies to:

Sun StorageTek SL500 Modular Library System - Version: Not Applicable and later    [Release: N/A and later]
Information in this document applies to any platform.
Checked for relevance on 14-Apr-2011.

Symptoms

When SL500 is running 1373 and 1395 code:

Unable to get a prompt back when pulling a "print log all" file.
Unable to pull "print log all" file using CLI port with 1373 code.
The "service" prompt does not come back once the log has finished downloading, the only way to get the prompt back is to reset the SL500.

Cause

There is an issue with 1373 and 1395 code when a "print log all" is taken via the CLI port.

Solution

This problem is resolved in 1409 SL500 firmware.

Attachments

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