ACSLS - EJECT Fails with LH_ERR_ADDR

Asset ID:	1-72-1172544.1
Update Date:	2010-09-20
Keywords:

Solution Type Problem Resolution Sure

Solution 1172544.1 : ACSLS - EJECT Fails with LH_ERR_ADDR_INACCESSIBLE Error

Applies to:

Sun Storage Auto Cartridge Sys Lib SW (ACSLS) - Version: All Versions and later [Release: All Releases and later ]
Sun Storage SL3000 Modular Library System - Version: Not Applicable and later [Release: NA and later]
Information in this document applies to any platform.

Symptoms

1. Eject operation fails with these error messages in the acsss_event.log:

2010-08-05 12:28:48 EJECT[31]:
546 N cl_log_lh_er.c 1 99
cl_sm_response: LH error type = LH_ERR_ADDR_INACCESSIBLE

2010-08-05 12:28:48 ACSSA[31]:
1422 N sa_demux.c 1 296
Library configuration error.

2010-08-05 12:28:50 ACSLM[0]:
41 N lm_wait_proc.c 1 460
lm_wait_proc: Unexpected exit status STATUS_CONFIGURATION_ERROR from command
EJECT detected

2. The following shows the cmd_proc Eject error message:

ACSSA> eject
CAP identifier(acs,lsm,cap): 0,0,1
Volume identifier(volume label/volume range): V72058
Volume identifier(volume label/volume range):
Eject: Eject complete, 0 cartridges ejected.
Eject: Eject failed, Library configuration error.
Eject: Eject complete, 0 cartridges ejected.

3. Enter operations would also hang during the CAP audit (or catalog) function.

Changes

Installed new SL3000 HBCR card and code.

Cause

The active cell information in the old HBCR card did not get transferred when the new HBCR and code were installed. As a result, the tape being ejected was giving an invalid source address because its source address was not a known active cell.

Solution

The following workaround is to be implemented by the field engineer:

1. From the SLConsole, delete one cell. This will trigger an audit of the active cells
2. Then, add the one cell that was previously deleted.
3. Test the new configuration by running Enter and Eject operations from ACSLS.

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