Sun Storage 7000 Unified Storage System: Networking

Asset ID:	1-72-1165144.1
Update Date:	2011-05-19
Keywords:

Solution Type Problem Resolution Sure

Solution 1165144.1 : Sun Storage 7000 Unified Storage System: Networking - Default or static routes lost

Applies to:

Sun Storage 7110 Unified Storage System - Version: Not Applicable and later   [Release: N/A and later ]
Sun Storage 7210 Unified Storage System - Version: Not Applicable and later    [Release: N/A and later]
Sun Storage 7310 Unified Storage System - Version: Not Applicable and later    [Release: N/A and later]
Sun Storage 7410 Unified Storage System - Version: Not Applicable and later    [Release: N/A and later]
Information in this document applies to any platform.

Symptoms

To discuss this information further with Oracle experts and industry peers, we encourage you to review, join or start a discussion in the My Oracle Support Community - 7000 Series ZFS Appliances

- Can't access system (BUI or ssh/CLI)

- Can access system only from same subnet

- Default gateway, static route missing

Changes

N/A

Cause

When a datalink is removed, even when done administratively as a part of another operation,
all routes associated with that datalink are also removed.

Solution

Steps to follow:

- Consider using the SP console when making changes to network interfaces,
especially the one you use for administration.

Note that this will also occur when switching to and from LACP aggregation.

- Check all routes after making any changes to datalinks.

- Connect to the console via the Service Processor if you are unable to
connect to the appliance due to lost routes.

NOTE: Use only the supported administration interfaces to make changes
to network configuration. Future enhancements may allow us to move the
routes to new or revised datalinks, but these are not currently on the
schedule.

-------------------

Additional Resources:

Appliance help under Installation for links to the Installation Guides
(this contains the procedure for setting up the Service Processor for remote access).

Appliance help under Configuration:Services:Routing for details on configuring default and static routes.

Attachments

This solution has no attachment