Asset ID:	1-72-1131384.1
Update Date:	2011-04-07
Keywords:

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Solution Type  Problem Resolution Sure

Solution  1131384.1 :   SL3000 - Feature License Expiring Notification  

In this Document
  Symptoms
  Cause
  Solution

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Applies to:

Sun StorageTek SL3000 Modular Library System - Version: Not Applicable and later    [Release: N/A and later]
Information in this document applies to any platform.
Checked for relevance on 7-Apr-2011.

Symptoms

Red service request light is on.
Library status light on SL Console is yellow.
Result code 3235
RC3235
Warning feature license expiring

Cause

Service expiration date is expiring.

Solution

Customer needs to contact local Service Representative to discuss expiration of Service Contract.  If contract is valid, an updated SILKs license will need to be generated with valid expiration date.

The Service Contract number and new contract expiration date is required to update the SILKs key.

Note:

1.   The service date requirement will no longer be managed via license keys......
2.   Therefore the E-Delivery model does not provide an option to upgrade the service date.
   
3.   The new 3.0 Firmware, which is available via USR, contains code to disable the service date dependency. 

Attachments

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