Asset ID:	1-72-1019958.1
Update Date:	2011-02-02
Keywords:

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Solution Type  Problem Resolution Sure

Solution  1019958.1 :   SL3000 - Mixed Media Cell Arrays Missing Labels  


PreviouslyPublishedAs
249706

Oracle Confidential (PARTNER). Do not distribute to customers
Reason: Confidential information provided to Oracle and Partner Service Personnel

Applies to:

Sun StorageTek SL3000 Modular Library System
All Platforms
Checked for relevance on 2-Feb-2011.

Symptoms

Mixed media cell array missing special label sheet.
Cartridge is upside down on inventory during POR.

Changes

{CHANGE}

Cause

{CAUSE}

Solution

On the SL500 the mixed media cell arrays (only the mixed media cell arrays) they use a special   label sheet for empty cells.

Resolution
Order the whole Array Assembly - The label is listed as one of the sub-parts of the Array Assembly
Reference the pictures attached to this solution for where the label are placed specifically.

314862401 - ARRAY ASSEMBLY, 10 CELL, DLT/LTO
   *314862201     LABEL, EMPTY CELL, 10 CELL ARRAY

314862301 - ARRAY ASSEMBLY, 8 CELL, DLT/LTO
   *314862101     LABEL, EMPTY CELL, 8 CELL ARRAY

314833301 - MAGAZINE ASSEMBLY, SL500, DLT/LTO MEDIA
   *314862001     LABEL, EMPTY CELL, 4 CELL MAGAZINE


Additional Information
There are 3 different labels depending on array size:
1.  314862201     LABEL, EMPTY CELL, 10 CELL ARRAY
2.  314862101     LABEL, EMPTY CELL, 8 CELL ARRAY
3.  314862001     LABEL, EMPTY CELL, 4 CELL MAGAZINE

Broomfield Logistics was asked,  if the field ordered these Labels would they get them or can they be ordered?
-The answer is NO - not as a FRU or through No Parts Process.

Per Engineering - The cost to release a new FRU is a lot more than the cost of an array.
 -This should be a small volume problem per engineering.



SL3000, Mixed media cell array, Label sheet, Part number, Magazine assembly, Cell Array, DLT, LTO

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