SL3000 - Auto Cleaning not working via ACSLS or HSC

Asset ID:	1-72-1019760.1
Update Date:	2011-01-19
Keywords:

Solution Type Problem Resolution Sure

Solution 1019760.1 : SL3000 - Auto Cleaning not working via ACSLS or HSC

Applies to:

Sun StorageTek SL3000 Modular Library System - Version: Not Applicable and later [Release: N/A and later ]
Sun StorageTek VM Host Software Component - Version: 6.1 and later [Release: 6.0 and later]
All Platforms
Reviewed for relevance 11/23/2010. Reformatted solution.

Symptoms

Auto cleaning not working
ACSLS not receiving cleaning message
HSC not receiving cleaning message
Drive not being cleaned

Changes

{CHANGE}

Cause

There can be a mix-up where the library is trying to do automated cleaning, but the library has no cleaning cartridges in the system

cells. ACSLS or HSC can be managing cleaning cartridges in normal cells, but ACSLS and HSC are not getting the drive needs cleaning

message. The result is that the drive will not be cleaned.

Solution

Resolution
If ACSLS or HSC automated cleaning is on, but drives are not being cleaned, check if the library also has auto cleaning on. If auto cleaning is enabled at the library, turn it off via SL Console.

To do this:
Using SL Console or the Operator Panel, go to System Detail.
- Select Library.
- Select the Auto Clean tab.
- Select the Configure tab.
See if Auto Cleaning is enabled for this partition (or "Partition 1 or None").
- If automated cleaning is enabled, disable it with SL Console.

Additional Information
If you ever have an issue where automatic cleaning for an Sun StorageTek[TM] SL3000 Modular Library System by ACSLS or HSC is NOT working, check to make sure Automatic Cleaning is NOT enabled for the library via SL Console.

When automatic cleaning is enabled via ACSLS or HSC, they will automatically mount a cleaning tape on the next mount when they receive a "drive needs cleaning" message from the library after a dismount. However, if automatic cleaning is enabled at the library level via SL Console, the library is the one doing the automated cleaning. When the library does automated cleaning, it does NOT send the drive needs cleaning message to ACSLS and HSC. ACSLS and HSC will never know that the drive needs to be cleaned. The library will try to mount a cleaning cartridge from one of its system cells to clean the drive before sending the host the dismount response.

Reviewed 11/23/2010. Info is still good.

Product
Sun StorageTek SL3000 Modular Library System
Sun StorageTek ACSLS Automated Cartridge System Library Software
Sun StorageTek Host Software Component Software

SL3000, ACSLS, HSC, Auto clean, Automatic cleaning, Auto clean enabled, Cleaning cartridges

Attachments

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