Sun StorEdge[TM] 6320 system: Unable to create/delete pools/volumes

Asset ID:	1-72-1017745.1
Update Date:	2010-10-06
Keywords:

Solution Type Problem Resolution Sure

Solution 1017745.1 : Sun StorEdge[TM] 6320 system: Unable to create/delete pools/volumes

Related Items


Sun Storage 6320 System
 Sun Storage 6120 Array
 Sun Storage 6920 System

Related Categories


GCS>Sun Microsystems>Storage - Disk>Modular Disk - 6xxx Arrays

PreviouslyPublishedAs
228956

Symptoms

It is not possible to create or delete pools or volumes, on the Sun[TM] StorEdge
6320 system, using the configuration services console. Attempts to perform one
of the above operations, returns the generic error message:

"An error occurred. Please contact your system administrator".

Or, if one of the above operations produces no result nor error message, check
the /var/adm/messages file on the Service Proceesor(SP), for errors like the
following:

"Jun 29 09:38:58 sp0 admin: [ID 702911 daemon.notice] vmcfg configure <-i
92.168.0.40> <-p sun1> <-s > <-t t4> <-u root> : exit code = 7"

Resolution

The steps following will correct the problem.

The operation below is non-destructive

1. In Storade click on manage then service then configure devices.
2. Select sp0-array00 and click unconfigure.
This step takes a few minutes to complete
3. Click on inventory maintenance, then generate a new inventory.
4. Click on Save Inventory
5. Click on configure devices, select the array, and click Configure
6. Back in Configurations Console, click refresh on the left pane.
7. At this point, it should be possible to create/delete pools & volumes.

Depending on what version of storade you are using you may have to find these options below:

1. In storade click Administrator->General Maint->start/stop agents
2. Stop the agents for the storage in question
3. Generate a new inventory by clicking Service->Sun Solutions->Inventory
4. Click generate new inventor button and when finished save the inventory by clicking save inventory button.
5. Now restart the agents by click Administrator->General Maint->start/stop agents select the affected array and then click start agent.

Product
Storage Software
Storage Area Network (SAN)
Disk Subsystems
Sun StorageTek 6320 System
Sun StorageTek 6920 System
Sun StorageTek 6120 Array

Internal Comments

Mike Young

http://barkley.central

maserati, 6320, pool, volume, storade, sscs, configuration, T4, 6120, 6920
Previously Published As
82106

Change History
Date: 2008-01-08
User Name: 95826
Action: Update Canceled
Comment: *** Restored Published Content *** canceling update to allow migration to IBIS
Version: 0
Date: 2008-01-08
User Name: 95826
Action: Reassign
Comment: reassigning document to release it in order to allow migration to IBIS
Version: 0
Date: 2007-05-08
User Name: 120939
Action: Update Started
Comment: For the 6920 using StorAde 2.4 use the following commands.

Storade-> Inventory->Generate New Inventory-> click on Generate.

Although it may states "The new inventory has been Generated"

You will still need to click on the "Generate" icon.

You will now see "New inventory is generating and the page will be refreshed automatically."

Wait for this to complete......This should take no longer than 10 minutes.

Now click on the "Save" icon.

Check the Jobs tab... make sure that the Agent is Completed
Version: 0
Date: 2006-01-19
User Name: 7058
Action: Update Canceled
Comment: *** Restored Published Content *** SSH AUDIT
Version: 0
Date: 2006-01-19
User Name: 7058
Action: Update Started
Comment: SSH AUDIT
Version: 0
Date: 2005-10-05
User Name: 95826
Action: Approved
Comment: - removed a duplicated sentence
- verified metadata
- changed review date to 2006-10-05
- checked for TM - none added
- checked audience : contract
Publishing
Version: 6
Date: 2005-10-05
User Name: 95826
Action: Accept
Comment:
Version: 0
Date: 2005-10-05
User Name: 37842
Action: Approved
Comment: Added 6320 to the product list.
Version: 0
Date: 2005-10-04
User Name: 37842
Action: Accept
Comment:
Version: 0
Date: 2005-10-04
User Name: 110334
Action: Approved
Comment: Added steps for another version of storade
Version: 0
Date: 2005-10-04
User Name: 110334
Action: Update Started
Comment: Added entries for different versions of storade
Version: 0
Date: 2005-07-13
User Name: 18392
Action: Approved
Comment: Added STM, product names, product nouns, did trademarking, did some re-wording and formatting for clarity and readability.
Version: 3
Date: 2005-07-12
User Name: 18392
Action: Accept
Comment:
Version: 0
Date: 2005-07-12
User Name: 87977
Action: Approved
Comment: Please pass to final review
Version: 0
Date: 2005-06-30
User Name: 87977
Action: Accept
Comment:
Version: 0
Date: 2005-06-30
User Name: 110334
Action: Approved
Comment: New document
Version: 0
Date: 2005-06-30
User Name: 110334
Action: Created
Comment:
Version: 0
Product_uuid
1b964e2c-21a3-11d6-91f2-ea21581f16eb|Storage Software
ee3583ac-21a3-11d6-8748-f21ec6432485|Storage Area Network (SAN)
bdf3c4d4-21a2-11d6-8ea3-e8c6ea8c6879|Disk Subsystems
4de60cc2-a08e-4610-b8bf-6a1881cb59c6|Sun StorageTek 6320 System
67794720-356d-11d7-8ef2-ce2ac2bc9136|Sun StorageTek 6920 System
2cd2e7d2-2980-11d7-9c3f-c506fe37b7ef|Sun StorageTek 6120 Array

Attachments

This solution has no attachment