OpenBoot[TM] PROM (OBP) watch-net-all test fails with "ethernet chip initialization failed" message

Asset ID:	1-72-1017478.1
Update Date:	2009-02-25
Keywords:

Solution Type Problem Resolution Sure

Solution 1017478.1 : OpenBoot[TM] PROM (OBP) watch-net-all test fails with "ethernet chip initialization failed" message

Related Items


Sun Ultra 5 Workstation
 Sun Enterprise 4500 Server
 Sun Enterprise 5500 Server
 Sun Enterprise 450 Server
 Sun Ultra 2 Workstation
 Sun Ultra 30 Workstation
 Sun Enterprise 3500 Server
 Sun Enterprise 6500 Server
 Sun Enterprise 250 Server
 Sun Ultra 1 Workstation
 Sun Ultra 10 Workstation
 Sun Ultra 60 Workstation
 Sun Enterprise 420R Server

Related Categories


GCS>Sun Microsystems>Desktops>Workstations
 GCS>Sun Microsystems>Servers>Entry-Level Servers
 GCS>Sun Microsystems>Servers>Midrange Servers

PreviouslyPublishedAs
228592

Symptoms
Machines with OBP 3.x such as the Ultra[TM] 1, 2, 5, 10, 30, 60, 450 and Sun
Enterprise[TM] servers (E3000, E3500, etc) may fail Open Boot[TM] PROM tests such as watch-net, watch-net-all or test net.

Here's an example test from an Ultra 1 machine:
	OK> test net
	Using AUI Ethernet Interface
		Internal loopback test -- Ethernet chip initialization failed
	Using TP Ethernet Interface
		Internal loopback test -- Ethernet chip initialization failed
	net self test failed.  Return code = -1

Resolution
Do not conclude at this point that there is a hardware error.

Prior to performing any OBP diagnostics or tests, the system should be reset or power cycled. Execute he following commands:
	OK>setenv auto-boot? false
	OK>reset-all
(Note: If testing on an Enterprise class server machine, you might want
to add the OBP command "setenv diag-level min" to speed things up a little
BEFORE doing the "reset-all".)
The screen will blank, and the system will come back to the OK> prompt.
Now let's retest the net device and see what happens.
	OK> test net
	Using AUI Ethernet Interface
		Internal loopback test -- succeeded
		External loopback test -- lost carrier (transceiver cable
				problem?) send failed.
				This is because the AUI port is not connected.
				The twisted pair port is connected.
	Using TP Ethernet Interface
		Internal loopback test -- succeeded
		External loopback test -- succeeded
If the retest still shows a failure, additional troubleshooting is needed.
Finally, do not forget to reset auto-boot? back to true.
	OK> setenv auto-boot? true

Product
Ultra 1 Workstation
Ultra 2 Workstation
Ultra 5 Workstation
Ultra 10 Workstation
Ultra 30 Workstation
Ultra 60 Workstation
Sun Enterprise 250 Server
Sun Enterprise 420R Server
Sun Enterprise 450 Server
Sun Enterprise 3500 Server
Sun Enterprise 4500 Server
Sun Enterprise 5500 Server
Sun Enterprise 6500 Server

OBP, watch-net-all
Previously Published As
17780

Change History
Date: 2003-05-20
User Name: Administrator
Action: Migration from KMSCreator
Comment: updated by : Laurie Hutchins
comment : Verified technically accurate by Hardware-systems.
Reviewed and edited by KE.
date : Jun 9, 2000

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