Asset ID:	1-72-1016133.1
Update Date:	2011-04-22
Keywords:

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Solution Type  Problem Resolution Sure

Solution  1016133.1 :   SL500 - RLM Card Not Working After Spare Replacement  


PreviouslyPublishedAs
225335

Oracle Confidential (PARTNER). Do not distribute to customers
Reason: Confidential for Partners and Oracle Support personnel

Applies to:

Sun StorageTek SL500 Modular Library System - Version: Not Applicable and later   [Release: N/A and later ]
All Platforms
Checked for relevance on 15-Mar-2011.

Symptoms

Replacement RLM does not work
SL500 will not function
Unable to log into Admin with password
Unable to log into Service with password
Library will not initialize

Changes

RLM card has been replaced.

Cause

RLM and RLC cards are out of sync.

Solution

Resolution
Take the following steps to resolve issue of SL500 not coming up:
-Power off SL500
-Removed RLC from library.
-Power up SL500 and waited 5 minutes.
-Power off SL500 and reinserted RLC.
-Power up SL500.

This should re-sync the RLC and RLM cards to each other. Library should come up normally and you should be able to log into the box.

-If this does not resolve issue, the RLM may need replaced with a serialized version of card.

Refer to Solution 1013985.1 for information on proper replacement and sparing of RLM assembly.


RLM SL500 RLM assembly Design of SL500 library and Microcode requires the RLM card to be programmed in manufacturing. Swapped RLM New RLM card installed. The RLM is not built serial number specific for the SL500.
Previously Published As STKKB64469

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