The Sun Fire[TM] V490 & V890, running Solaris[TM] 8 may experience a panic or a fatal reset.

Asset ID:	1-72-1012368.1
Update Date:	2009-01-13
Keywords:

Solution Type Problem Resolution Sure

Solution 1012368.1 : The Sun Fire[TM] V490 & V890, running Solaris[TM] 8 may experience a panic or a fatal reset.

Related Items


Sun Fire V890 Server
 Sun Fire V490 Server

Related Categories


GCS>Sun Microsystems>Servers>Entry-Level Servers

PreviouslyPublishedAs
217058

Symptoms
A Sun Fire[TM] V490 or a V890 running Solaris[TM] 8 may panic or fatal reset if the bbc and gptwo drivers were loaded at boot. These drivers are not needed with the UltraSparc[TM] IV multiprocessors

Once these drivers are loaded a 'FATAL Reset' will result if a certain criteria is met. A send mondo panic will then follow due to a cross call made to the core 1 of the fataling CPU by another CPU within the system. In summary, the system suffers a 'Fatal Reset' first and then panics, although the console may only show just the panic.

Resolution
The Sun Fire[TM] V490 & V890, running Solaris[TM] 8 may experience a panic or a fatal reset.

Install patch 112169-04 (SunOS 5.8: platmod patch for Volume System H/W Series Products) and manually remove the driver entries for the gptwo and bbc drivers from the /etc/name_to_major file.

Product
Sun Fire V490 Server
Sun Fire V890 Server

Internal Comments
For Sun microsystems employees:

Reference Bug ID: 5062843 Entitled: system with fix for
4947913 now causes panic only on Silverstone S8

send, mondo, fatal reset, V490, V890, panic, UltraSparc IV, bbc, gptwo
Previously Published As
81257

Change History
Date: 2007-12-17
User Name: 95826
Action: Update Canceled

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