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Alarm Id : alarm1965
Severity : Critical
Type : 6140.ProblemEvent
Topic : REC_REMOTE_NO_LUN
Event Code : 57.66.1054
Date : 2007-04-05 13:33:38
Device : spine6140[SUN.54065460150.0648AWF0D0]
Description : Unable to contact remote volume dcretekdr_v6 on a reachable array.

To resolve this issue:

• Attempt to delete the repset and recreate it
• Delete all repsets from the primary, and deactivate/activate Remote Replication. Then recreate the repsets

If the above fails, please contact Sun Services for further help in
resolving this issue.

Alarm ID : alarm17
Description: Unsynchronized mirror error, local: testrep1, remote: NDF
Severity : Critical
Element : 600A0B800029838800006AA3461B641C
GridCode : 57.66.1053
Date : 2007-04-10 13:42:32

Date/Time: Tue Apr 10 01:44:56 EDT 2007

Sequence number: 220838

Event type: 1012

Event category: Error

Priority: Informational

Description: Destination driver event

Event specific codes: 5000205/25/0

Component type: Drive

Component location: None

Logged by: Controller in slot A

Raw data:

4d 45 4c 48 02 00 00 00 a6 5e 03 00 00 00 00 00

12 10 11 10 58 24 1b 46 13 00 00 00 00 00 00 00

06 00 00 00 00 00 00 00 00 00 00 00 01 00 00 00

01 00 00 00 01 00 00 00 00 00 00 00 00 00 00 00

00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

00 00 00 00 00 00 00 00 00 00 00 00 04 7c 00 00

20 00 12 01 05 02 00 05 25 00 00 00 00 00 00 00

00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

03 46 0b ec 20 00 12 81 00 00 00 00 ff 01 01 04

ee ee ee ee 00 00 05 00 02 52 25 00 02 94 05 00

02 52 25 00 07 44 05 03 20 00 12 81 02 b4 06 06

09 d8 05 03 02 b4 06 06 0c 6c 05 01 ff 06 00 00

0f 00 05 01 ff 09 00 00 00 00 00 00 0c 00 12 81

00 00 00 00 00 00 00 00 00 00 00 00

This DDE occurs on both A and B controllers, and appears to indicate:

5000205/25/0

05 cc

00 dd

02 ss

05 Sense

25 ASC

0 ASCQ

byte 175= 04

channel 5

detected by target

failed command

last error

illegal request

logical unit not supported

This DDE only occurs while a replication set is enabled on the secondary array.

If you delete all active replication sets(primary and secondary) for the array

pair, the DDE will no longer occur, since there is no further replication

activity taking place.

Experience with this problem has dictated that if the array is suffering from

this condition, a simple delete and create will not fix this issue. Since

we cannot reproduce the issue, we would want new instances tracked by an escalation. The escalation engineer should employ the following technique to

gather more data on the problem:

1. Delete all RVM sets

2. On both controllers(on BOTH ARRAYS) set the following options in VKI_EDIT_OPTIONS

actToDq=1

traceOn 5,3

traceOn 24,3

3. Attempt to create RVM Mirror

4. If the mirror is not successful dump active trace(from each controller on both arrays).

dqprint "trace"

5. After log data is collected, escalate to LSI, providing the following additional command set

luall 0x14

luall 0x13

luall

ionShow 99

spmShow

6. Based on customer necessity, the resolution may be provided as either

clearing stable storage, or resetting the array to factory defaults via

sscs(1M).

NOTE 1: Clearing stable storage removes lun mappings, array licenses, and any user created pool and profile associations with volumes. All of these will need to be put back after performing this process. It does not remove any data volumes or vdisks, nor does it change the FEID on the array(which would invalidate the current customer licenses).

NOTE 2: System reset(sscs reset -a arrayname array) resets the array back to factory defaults, much like the "sysWipe" command. This removes data partitions, mappings, pools, and profiles. It does not affect licensing.

NOTE 3: Replication will have to be re-activated after this procedure.

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