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Asset ID: 1-72-1009727.1
Update Date:2009-11-18
Keywords:

Solution Type  Problem Resolution Sure

Solution  1009727.1 :   SC reboot hangs after FW update on Sun Fire [TM] T2000  


Related Items
  • Sun Fire T2000 Server
  •  
  • Sun SPARC Enterprise T2000 Server
  •  
  • Sun Netra T2000 Server
  •  
Related Categories
  • GCS>Sun Microsystems>Servers>NEBS-Certified Servers
  •  
  • GCS>Sun Microsystems>Servers>CMT Servers
  •  

PreviouslyPublishedAs
213371


Symptoms
After a firmware update and rebooting the sc, the sc never comes back up. When the SC is power-cycled and post captured it hangs at "ETHERNET CPU LOOPBACK TEST".


Resolution
The sc has lost its settings and is now using default values. The default ethernet connection value netsc_dhcp is true. If there is no DHCP server on the network the sc will hang looking for one.
To bring the sc back up you must physically remove the power cords and the sc ethernet cable.  Once the power cords are reinserted the sc should come back up.  Using the serial mgt connection re-enter the network settings into the sc and reboot the sc.  Re-attach the net mgt cable and you should be able to access the sc.


Product
Sun Netra T2000 Server
Sun Fire T2000 Server
Sun SPARC Enterprise T2000 Server

tx000, t1000, t2000, sc hang
Previously Published As
88165

Change History
Date: 2007-11-18
User Name: Anthony Rulli
Action: Updated
Comment: currency check, audited by Anthony Rulli, Entry Level SPARC Content team
Verified Keywords - ok
Verified still correct for audience - currently set to contract
Audience left at contract as per FvF at
http://kmo.central/howto/content/voyager-contributor-standards.html
Checked review date - currently set to 2008-01-04
Checked for TM - added "on Sun Fire [TM] T2000" to the document title.
Publishing under the current publication rules of 18 Apr 2005:
Version: 3
Date: 2007-01-04
User Name: 31620
Action: Accept
Comment:
Version: 0

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