Asset ID:	1-72-1008595.1
Update Date:	2008-07-08
Keywords:

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Solution Type  Problem Resolution Sure

Solution  1008595.1 :   Ultra[TM] 2 Pulsar running 2.5.1 Panics with CPU1 Ecache SRAM Data Parity Error  


PreviouslyPublishedAs
211744

Symptoms
panic error:
Feb 20 15:53:09 alta unix: panic[cpu1]/thread=0x50c4d200: CPU1 Ecache
SRAM Data Parity Error: AFSR 0x00000000 00400800 AFAR 0x00000000 61000000
Feb 20 15:53:09 alta unix: syncing file systems... 7 7 7 7 7 7 7 7 7 7 7
FCO #: A0097-1

Resolution
From FCO #: A0097-1
Root Cause has been attributed to CPU and SRAM components on the 200MHz Module.

PRODUCTS AFFECTED:
Mkt_ID   Platform   Model   Description                Serial Number
------   --------   -----   -----------                -------------
A14        A14      1200    Ultra Enterprise 2               -
A14        A14      2200    Ultra Enterprise 2               -
X1188A      -         -     Option, 200MHz/1MB module        -
PART NUMBERS AFFECTED:
Part Number              Description
-----------              -----------
501-3041-05 (or below)   200MHz Module, 1MB, 5NS, Ultra 2
501-4791-02 (or below)   200MHz Module, 1MB, 5NS, Ultra 2

Product
Ultra 2 Workstation
Solaris 2.5

Internal Comments
FCO #: A0097-1

FCO #: A0097-1

SYNOPSIS: Ultra2 200MHz UltraSPARC CPU Modules fail with SRAM and Writeback
Data Parity Errors

DATE: May/22/98

KEYWORDS: Ultra2 200MHz UltraSPARC CPU Modules fail with SRAM and Writeback
Data Parity Errors


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- Sun Proprietary/Confidential: Internal Use Only -
---------------------------------------------------------------------
FIELD CHANGE ORDER
(For Authorized Distribution by SunService)


SYNOPSIS: Ultra2 200MHz UltraSPARC CPU Modules fail with SRAM and Writeback
Data Parity Errors.

TOP FIN/FCO REPORT: Yes

PRODUCT_REFERENCE: Ultra2 200MHz UltraSPARC CPU Modules

PRODUCT CATEGORY: Desktop / System CPU Module

PRODUCTS AFFECTED:

Mkt_ID Platform Model Description Serial Number
------ -------- ----- ----------- -------------
A14 A14 1200 Ultra Enterprise 2 -
A14 A14 2200 Ultra Enterprise 2 -
X1188A - - Option, 200MHz/1MB module -

PART NUMBERS AFFECTED:

Part Number Description
----------- -----------
501-3041-05 (or below) 200MHz Module, 1MB, 5NS, Ultra 2
501-4791-02 (or below) 200MHz Module, 1MB, 5NS, Ultra 2

(SCSI Devices)
Type Vendor Model SerialNumber(Min) SerialNumber(Max) Firmware
---- ------ ------- ------------------ ------------------ --------
N/A

REFERENCES:

ECO: WO_12745
LEAP: 870
ECO: WO_12260
ECO: WO_11647
LEAP: 821
LEAP: 824
Purge: WW001#03367
Purge: WW001#03495
Esc: 507884
BugID: 4012566
DPCO: 113

PROBLEM DESCRIPTION:

Ultra2 systems having 200MHz UltraSPARC CPU Modules may fail with;

panic[cpu0]/thread=0x507a3da0: CPU0 Ecache SRAM Data Parity Error:
AFSR 0x00000000 00408000 AFAR 0x000001ff 30000000

- or -

panic[cpu0]/thread=0x507a3da0: CPU0 Ecache SRAM Data Parity Error:
AFSR 0x00000000 0040C000 AFAR 0x000001ff 30000000

- or -

panic[cpu0]/thread=0x50965260: CPU0 Writeback Data Parity Error:
AFSR 0x00000000 00804000 AFAR 0x000001ff 30000000

Root Cause has been attributed to CPU and SRAM components on the 200MHz Module.

The most recent fix was implemented within manufacturing via ECO# WO_12745
which was approved on March 23, 1998.

IMPLEMENTATION:

---
| | MANDATORY (Fully Pro-Active)
---

---
| | CONTROLLED PRO-ACTIVE (per Sun Geo Plan)
---

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| X | UPON FAILURE or UPON CUSTOMER REQUEST
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REPLACEMENT TIME ESTIMATE: 30 minutes

SPECIAL CONSIDERATIONS:

CORRECTIVE ACTION:

Upon failure or upon customer request replace 501-3041-05 (and below) or
501-4791-02 (and below) with 501-4791-03.

COMMENTS:

Compatibility testing has been performed in Ultra 2 systems with mixed
modules (501-3041-0X cpu0 and 501-4791-03 cpu1 and 501-4791-03 cpu0 and
501-3041-0X cpu1) with no problems or errors encountered.


BILLING TYPE:

Warranty: Sun will provide parts at no charge under Warranty
Service. On-Site Labor Rates are based on how the
system was initially installed.

Contract: Sun will provide parts at no charge. On-Site Labor Rates
are based on the type of service contract.

Non Contract: Sun will provide parts at no charge. Installation by
Sun is available based on the On-Site Labor Rates
defined in the Price List.

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Implementation Footnote:
________________________

i) In case of Mandatory FCOs, SunService will attempt to contact all known
customers to recommend the part upgrade.

ii) For controlled proactive swap FCOs, SunService mission critical support
teams will initiate proactive swap efforts for their respective accounts,
as required.

iii) For Replace upon Failure FCOs, SunService partners will implement the
necessary corrective actions as and when they are required.

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All released FINs and FCOs can be accessed using your favorite network
browser as follows:

SunWeb Access:
______________

*
* From there, select the appropriate link to query or browse the FIN and
FCO Homepage collections.

Supporting documents for FIN/FCOs can be found on Edist. Edist can be
accessed internally at the following URL: http://edist.corp/.

* From there, follow the hyperlink path of "SunService Documentation"
and
click on "FIN & FCO attachments", then choose the appropriate
folder, FIN or
FCO. This will display supporting directories/files for FINs or FCOs.

Internet Access:
_______________

* Access the top level URL of https://infoserver.Sun.COM

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General:
________

Send questions or comments to [email protected]

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panic error, SRAM, CPU, data parity error
Previously Published As
14968

Change History
Date: 2003-05-20
User Name: Administrator
Action: Migration from KMSCreator
Comment: updated by : Thom Chumley
comment : No comment
date : Dec 15, 1997
Version: 0

Attachments

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