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| Sun System Handbook - ISO 3.4 June 2011 Internal/Partner Edition | ||
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Solution Type Problem Resolution Sure Solution 1008187.1 : Sun Fire [TM] V880 OBP and DPM firmware mismatch may cause false obdiag onboard fcal controller failures
PreviouslyPublishedAs 211246 Symptoms Sun Fire[TM] V880 systems with older DPM firmware, 9228 or earlier, may see false obdiag failures when they upgrade to 4.18.x OBP or later. When running obdiag with diag-level set to MAX you may see the onboard fcal controller "/pci@8,600000/SUNW,qlc@2" fail incorrectly with this mismatch. When the false failure takes place this causes the system to become unbootable as the onboard fcal controller will be ASR'd out of the system. See example below: obdiag> test 1 Hit the spacebar to interrupt testing Testing /pci@8,600000/SUNW,qlc@2 Subtest pci-config-regs-tests Subtest pci-registers-walk1 Subtest test-mbox-reg Subtest test-risc-ram Subtest mats-test >> Testing RISC RAM (this may take a while).......... Subtest loop-tests >> Firmware copied >> Waiting for loop to come up. >> Waiting for firmware ready state Subtest loop-tests:lip-test Subtest loop-tests:lip-map-test >> FCAL device count = 0xd >> Found device with loop ID 0x7d (AL_PA = 0x1 ) >> Found device with loop ID 0x0 (AL_PA = 0xef ) >> Found device with loop ID 0x1 (AL_PA = 0xe8 ) >> Found device with loop ID 0x6 (AL_PA = 0xdc ) >> Found device with loop ID 0x3 (AL_PA = 0xe2 ) >> Found device with loop ID 0x44 (AL_PA = 0x6c ) >> Found device with loop ID 0x5 (AL_PA = 0xe0 ) >> Found device with loop ID 0x8 (AL_PA = 0xd9 ) >> Found device with loop ID 0x9 (AL_PA = 0xd6 ) >> Found device with loop ID 0xa (AL_PA = 0xd5 ) >> Found device with loop ID 0xb (AL_PA = 0xd4 ) >> Found device with loop ID 0xc (AL_PA = 0xd3 ) >> Found device with loop ID 0xd (AL_PA = 0xd2 ) Subtest loop-tests:inquiry-test >> ISP2200 found at loop ID 0x7d Subtest loop-tests:inquiry-test:ses-test >> Enclosure services device found at loopid 0x6 Subtest loop-tests:inquiry-test:ses-test:ses-alpa-map-test Subtest loop-tests:inquiry-test:ses-test:loop-empty-tests Subtest loop-tests:inquiry-test:ses-test:loop-empty-tests:ses-lip-test Subtest loop-tests:inquiry-test:ses-test:loop-empty-tests:fibre-frame-loopback-test Subtest loop-tests:inquiry-test:ses-test:loop-empty-tests:ses-lip-test Subtest loop-tests:inquiry-test:ses-test:ses-alpa-map-test Subtest loop-tests:inquiry-test:ses-test:fibre-frame-loopback-test ERROR : ISP2200 RISC engine did not generate expected interrupt. DEVICE : /pci@8,600000/SUNW,qlc@2 SUBTEST : selftest:loop-tests:inquiry-test:ses-test:fibre-frame-loopback-test CALLERS : (f0120b1c) MACHINE : Sun Fire 880 SERIAL# : 51045419 DATE : 01/29/2007 20:29:10 GMT CONTR0LS: diag-level=max test-args=verbose,subtests,error=5 Error: /pci@8,600000/SUNW,qlc@2 selftest failed, return code = 1 Selftest at /pci@8,600000/SUNW,qlc@2 (errors=1) ....................... failed Pass:1 (of 1) Errors:1 (of 1) Tests Failed:1 Elapsed Time: 0:0:1:8 Resolution To resolve the problem the customer just needs to upgrade the DPM firmware to 922A or later so that the OBP/DPM firmware mismatch will no longer exist. Relief/Workaround This will allow the system to boot normally until the DPM firmware can be properly upgraded during the next scheduled maintenance window. See example below of a passing obdiag run: obdiag> test 1 Hit the spacebar to interrupt testing Testing /pci@8,600000/SUNW,qlc@2 Subtest pci-config-regs-tests Subtest test-mbox-reg Subtest loop-tests >> Firmware copied >> Waiting for loop to come up. >> Waiting for firmware ready state Subtest loop-tests:lip-test Subtest loop-tests:lip-map-test >> FCAL device count = 0xd >> Found device with loop ID 0x7d (AL_PA = 0x1 ) >> Found device with loop ID 0x0 (AL_PA = 0xef ) >> Found device with loop ID 0x1 (AL_PA = 0xe8 ) >> Found device with loop ID 0x6 (AL_PA = 0xdc ) >> Found device with loop ID 0x3 (AL_PA = 0xe2 ) >> Found device with loop ID 0x44 (AL_PA = 0x6c ) >> Found device with loop ID 0x5 (AL_PA = 0xe0 ) >> Found device with loop ID 0x8 (AL_PA = 0xd9 ) >> Found device with loop ID 0x9 (AL_PA = 0xd6 ) >> Found device with loop ID 0xa (AL_PA = 0xd5 ) >> Found device with loop ID 0xb (AL_PA = 0xd4 ) >> Found device with loop ID 0xc (AL_PA = 0xd3 ) >> Found device with loop ID 0xd (AL_PA = 0xd2 ) Selftest at /pci@8,600000/SUNW,qlc@2 .................................. passed Pass:1 (of 1) Errors:0 (of 0) Tests Failed:0 Elapsed Time: 0:0:0:1 Additional Information Please make note that you should only see this problem on V880 systems. V890 systems should not see the problem because they are shipped with the DPM firmware already at the 922A revision. A V890 system could only see the problem if someone physically downgraded the DPM firmware to an older version 9228 or earlier. Product Sun Fire V880/890 obdiag, v880, v890, DPM, firmware, OBP Previously Published As 88604 Change History Date: 2007-02-27 User Name: 31620 Action: Add Comment Comment: Just realised that I omitted to put in the review date in my previous entry Is currently set at 2008-02-22 (not 2006-XX-XX as shown) Attachments This solution has no attachment |
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